Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both the drive-thru and inside the restaurant.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of engagement.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items.
VS
Valentin “Valek” Semenovich
Nov 7, 2025
1.0
I've never had such an experience before :( The terminal didn't issue a receipt. My order number wasn't displayed on the screen, so I had to confirm whether my order had been accepted.A few minutes later, the girl brought out my order, but not the full one. She tossed the tray on the table, like food for a dog or a pig.This is extremely unpleasant. She even asked if I wanted the glass I paid for. I would like to write her name, but she was without a badge.There are flies in the restaurant and the tables are covered in crumbs. I don't want to come here again and I don't recommend it to anyone. Hey MD, work on improving your customer service culture with your staff.
CS
Caleb Shuler
Oct 22, 2025
1.0
Don't know what's going on in there been in line for a hour
JG
james gibson
Sep 22, 2025
3.0
Fast food tuens slow
ST
Sarah Torres-Diaz
Sep 6, 2025
2.0
I ordered food off the breakfast menu on my app. 10 mins before they are suppose to stop serving breakfast I finally got to the speaker and they confirmed my order. Then got to the windows and they told me sorry your order timed out and we stopped serving breakfast 30 minutes ago. I was in the line waiting to pick up my order I had already confirmed I was there and they stopped serving breakfast because they were back up. This McDonald's is so slow for some reason.