Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some noting rude behavior and lack of engagement.
CG
Canadian Grey
4 days ago
1.0
The manager here is very confrontational and unprofessional.
CC
Chris
Jan 4, 2026
1.0
Dose even deserve a star
TP
Treva Parrish
Nov 26, 2025
2.0
Duncan's McDonald's somehow lost the receipt to fill the order I placed on the app. They took my receipt, sent me to a parking area and forgot several items. When I asked about the forgotten items, they asked for the receipt they took at the window. They wouldn't even accept the information on my app as proof.
Go figure.
VS
Valentin “Valek” Semenovich
Nov 7, 2025
1.0
I've never had such an experience before :( The terminal didn't issue a receipt. My order number wasn't displayed on the screen, so I had to confirm whether my order had been accepted.A few minutes later, the girl brought out my order, but not the full one. She tossed the tray on the table, like food for a dog or a pig.This is extremely unpleasant. She even asked if I wanted the glass I paid for. I would like to write her name, but she was without a badge.There are flies in the restaurant and the tables are covered in crumbs. I don't want to come here again and I don't recommend it to anyone. Hey MD, work on improving your customer service culture with your staff.
CS
Caleb Shuler
Oct 22, 2025
1.0
Don't know what's going on in there been in line for a hour