Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
966 reviews
5 stars
437
4 stars
275
3 stars
140
2 stars
46
1 star
68
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food freshness and quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
Service Speed
Service speed is inconsistent; some customers experienced long wait times, especially in the drive-thru, while others praised quick service.
Customer Service
Customer service quality varies; some staff are friendly and accommodating, while others have been reported as rude or unprofessional.
Cleanliness
The cleanliness of the restaurant is also inconsistent, with some customers noting clean facilities while others reported dirty dining areas.
- MHMelissa HoltJan 3, 20261.0I recently visited the Arby’s on Mississippi Ave in Ada, OK, and it was a complete letdown. For a total of $50, I expected fresh, quality food, but what I received was unacceptable. The Issues: • Cold & Stale: The food was served cold, and the fries were noticeably stale, as if they had been sitting out for hours. • Poor Value: The sandwiches had significantly more bread than meat. At these prices, you expect a decent portion, not a bun-heavy meal. • Incorrect Order: I ordered an Italian Roast Beef with dip. What I received was not an Italian Roast Beef; it was a cold sandwich with celery on it and absolutely no flavor. • Quality Control: It is clear that the food is being prepped hours in advance instead of being made to order. Recommendation to Management: You need to change your drive-thru procedures immediately. Prepping food three hours early results in a terrible customer experience. Food should be fresh and hot when it reaches the window. I will not be returning to this location. If you’re looking for a hot meal that’s worth the price, I suggest going elsewhere.
- TWTeresa WestJan 3, 20265.0One of the best Arby's in the town of Ada Oklahoma. Food was great and staff was nice and professional.
- DBDellana BinghamDec 9, 20255.0The gyros are where its at!!
- SBSherri BruceNov 29, 20255.0Fresh and hot, as ordered. Clean restrooms and lobby.
- JOJuanita OrrNov 20, 20251.0Poor management. Took 20 minutes to get steak bites that were still cold. The customer behind me said his steak bites were cold also but was also missing a sandwich from his order.