Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,183 reviews
5 stars
445
4 stars
314
3 stars
210
2 stars
84
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; some customers praised friendly staff while others reported rude behavior and slow service.
Order Accuracy
Frequent complaints about incorrect orders, with many customers expressing frustration over repeated mistakes.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
The restaurant's cleanliness received mixed feedback, with some noting it was well-maintained and others reporting dirty conditions.
Manager Behavior
Negative comments about the manager's attitude, with several customers describing her as unfriendly and unprofessional.
- EMElvis The Macaw McQuistionOct 18, 20251.0The manager is super unfriendly here , her name is Pam and the way she talks to her employees in front of customers leaves a lot to be desired
- SDStacey DSep 1, 20255.0Prior to this we had been having absolutely awful experiences with fast food. This place gave good service and our correct order.
- DMDawn MitchellAug 10, 20255.0The restaurant was very clean and all I needed was a cup of coffee I was doing traveling and the young lady that helped me was so professional it's so nice she made me a fresh pot of coffee
- HBHeidi & Jason BiceAug 7, 20253.0Service was super slow & they didn't make my sandwiches right..
- CCConnieJul 17, 20255.0Whoever the guy was working the drive thru at 10 pm on a Thursday was super nice. My nuggets and food were hot and fresh. I was almost deterred by the bad reviews about service and cold food, but I'm glad I gave this location a chance.
Frequently Asked Questions About Wendy's
Is Underwood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Zanesville, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Zanesville, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 452-7076.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Underwood Wendy’s serve breakfast?
Yes, this Wendy’s location in Zanesville, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 214 Underwood Street, Zanesville, OH?
Wendy's at 214 Underwood Street is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location have a drive-thru service?
Yes, the Wendy's here offers a drive-thru that operates from 6:30 AM to 1:00 AM every day.
Can I order Wendy's food for delivery in Zanesville, OH?
Yes, delivery is available. To check if it's offered at your address, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact the Wendy's location at 214 Underwood Street for questions or feedback?
You can call them directly at (740) 452-7076 or reach out to Wendy’s Customer Care via their contact page or customer satisfaction survey online.
Does this Wendy's serve breakfast items?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Are there any nearby gas stations close to Wendy's at 214 Underwood Street?
Yes, there are nearby gas stations including Marathon, Marathon Gas, and a LibertyX Bitcoin ATM for financial services.
If I'm staying nearby, what hotels are close to Wendy's in Zanesville?
Nearby hotels include Baymont by Wyndham Zanesville, Baymont Inn & Suites Zanesville, and Quality Inn & Suites, all within easy reach of Wendy's.
What restaurants are near Wendy's at 214 Underwood Street?
Close restaurants include Cracker Barrel Old Country Store, Bob Evans, and Oriental Super Buffet, perfect for exploring local dining options before or after your visit to Wendy's.
Where can I find Wendy's menu and place an order online?
You can view the menu and order online at order.wendys.com or via the Wendy's mobile app available in the Apple App Store.