Wendy's

3.6
864 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Zanesville, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Zanesville, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2027 Maysville Ave., Zanesville, OH
43701, United States

Hours

Reviews

3.6
864 reviews
5 stars
323
4 stars
202
3 stars
136
2 stars
70
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or stale food, with several instances of incorrect orders and poor food preparation.

Service Issues

Numerous reviews highlighted slow service, rude staff interactions, and frequent mistakes in orders, leading to customer dissatisfaction.

Management Concerns

Customers expressed frustration with management's handling of issues, including poor training and lack of accountability for staff performance.

Positive Experiences

Despite the negative feedback, some customers noted good food quality and friendly service during their visits.

Technology Problems

The use of AI in the drive-thru was criticized for causing order errors and frustrating experiences for customers.
  • KJ
    Kyle James
    Nov 17, 2025
    1.0
    Literally the worst food in zanesville. I encountered rude children running the store. No lids for Soda, soda machine out of soda, no containers for ketchup, food was cold, food wasn’t cooked properly, long wait times to take orders. Fryer oil was bad on the fried food. I understand now why thousands of these restaurants are closing across the country.
  • SA
    Shawn Ashbaugh
    Nov 11, 2025
    1.0
    Nasty
  • PH
    Paul Hickman
    Sep 21, 2025
    3.0
    Like any other Wendy's in the United States
  • CI
    Ciarracristeen I
    Jul 31, 2025
    1.0
    The store on maysville is just as bad as the store in underwood , several times I have went thru the drive thru and we receive cold food , stale fries , and sometimes the order isn’t even the right order ! When you call or try to speak to a manager you get the typical I am sorry , I will speak with the staff ! I have had enough of those I’m sorry’s ! Someone from the corporate office needs to go in a do some training or hiring of people who want to work and who is willing to provide good customer service skills and has the ability to cook and serve fresh and hot food , isn’t that what Wendy’s logo is always hot and fresh or is that just fake advertisement !
  • KJ
    Kayla Jones
    Jul 31, 2025
    1.0
    I was disrespected by the manger because I can in and sat down before I ordered then when I did go up to order the young Grl was so rude she was telling me the wrong price when I asked her how much an item cost and the fries are cold

Frequently Asked Questions About Wendy's

Is Maysville #3 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.