At Wendy’s in Zanesville, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Zanesville, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported receiving cold or stale food, with several instances of incorrect orders and poor food preparation.
Service Issues
Numerous reviews highlighted slow service, rude staff interactions, and frequent mistakes in orders, leading to customer dissatisfaction.
Management Concerns
Customers expressed frustration with management's handling of issues, including poor training and lack of accountability for staff performance.
Positive Experiences
Despite the negative feedback, some customers noted good food quality and friendly service during their visits.
Technology Problems
The use of AI in the drive-thru was criticized for causing order errors and frustrating experiences for customers.
KJ
Kyle James
Nov 17, 2025
1.0
Literally the worst food in zanesville. I encountered rude children running the store. No lids for
Soda, soda machine out of soda, no containers for ketchup, food was cold, food wasn’t cooked properly, long wait times to take orders. Fryer oil was bad on the fried food. I understand now why thousands of these restaurants are closing across the country.
SA
Shawn Ashbaugh
Nov 11, 2025
1.0
Nasty
PH
Paul Hickman
Sep 21, 2025
3.0
Like any other Wendy's in the United States
CI
Ciarracristeen I
Jul 31, 2025
1.0
The store on maysville is just as bad as the store in underwood , several times I have went thru the drive thru and we receive cold food , stale fries , and sometimes the order isn’t even the right order ! When you call or try to speak to a manager you get the typical I am sorry , I will speak with the staff ! I have had enough of those I’m sorry’s ! Someone from the corporate office needs to go in a do some training or hiring of people who want to work and who is willing to provide good customer service skills and has the ability to cook and serve fresh and hot food , isn’t that what Wendy’s logo is always hot and fresh or is that just fake advertisement !
KJ
Kayla Jones
Jul 31, 2025
1.0
I was disrespected by the manger because I can in and sat down before I ordered then when I did go up to order the young Grl was so rude she was telling me the wrong price when I asked her how much an item cost and the fries are cold
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Zanesville, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Zanesville, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 453-0000.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Maysville #3 Wendy’s serve breakfast?
Yes, this Wendy’s location in Zanesville, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Zanesville, OH?
The drive-through is open daily from 6:30 AM to midnight.
Does Wendy's in Zanesville serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Can I order delivery from Wendy's in Zanesville, OH?
Yes, delivery is available. You can check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Maysville Ave?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, it offers both dine-in and drive-thru options, along with takeout and delivery but no curbside pickup.
Where is Wendy's located in Zanesville, OH?
Wendy's is located at 2027 Maysville Ave., Zanesville, OH 43701.
Which nearby fast food restaurants can I find close to Wendy's on Maysville Ave?
Near Wendy's, you can find KFC, Taco Bell, Pizza Hut Express, and another Wendy's location.
Are there any nearby services such as banks or ATMs close to Wendy's?
Yes, Century National Bank, Park National Bank: Zanesville South Office, and a PNC ATM are all located nearby.
What nearby health-related services are available near Wendy's in Zanesville?
Nearby health services include Stiegler Chiropractic Rehab, Dr. Andrew Stiegler, South Zanesville Family Med, and First Settlement Physical Therapy.
How can I provide feedback or contact Wendy's Zanesville location for questions?
You can contact the Customer Care team via the Wendy's Contact page or call (740) 453-0000 to reach the location directly. There is also a Wendy's Customer Satisfaction Survey available online.