Wendy's

3.9
846 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Zanesville, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Zanesville, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3111 Maple Ave, Zanesville, OH
43701, United States

Hours

Reviews

3.9
846 reviews
5 stars
348
4 stars
226
3 stars
148
2 stars
46
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly management, leading to negative experiences.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several customers received cold or stale food, with complaints about the freshness and temperature of items.

Cleanliness

While some customers praised the cleanliness of the dining area, others reported unsanitary conditions in the kitchen and bathrooms.

Wait Times

Customers frequently noted long wait times in both the drive-thru and dining areas, with some experiencing delays even when the restaurant was not busy.
  • VR
    Vito “Lucid Bliss Hypnosis” Rosato
    Oct 27, 2025
    2.0
    They stopped serving breakfast at 10:30 am and we had gotten their at 10:25 am. I don't know what all they have to do to switch over but that was disappointing. And the prices were through the roof so we went to a restaurant.
  • BW
    Bella Wilson
    Oct 1, 2025
    1.0
    I just made a carry order through the app. Scheduled a pick up time. I get there your app said my food had already been picked up. I asked the kid at the counter. He asked his manager. She starts yelling about having to call doordash. Im like umm this wasnt a door dash order. The kid says oh and grabs a open bag that had been sitting behind the counter the whole time and a melted frosty. So my food was cold and my frosty was hot. I haven't eaten at a Wendy's since 2017. And honestly I won't be going again in the next lifetime.
  • DD
    Decker DDECK
    Sep 16, 2025
    1.0
    Just went and got food was missing 2-3 items. Called told them what I was missing. The manager then gets very rude after I was answering her questions and she hung up the phone on me. Then when I walked in the door to get my order corrected she’s in there talking shit about me. they then ask what I need and I state what your talking shit about. This manager is very disrespectful and should not be in this position. You guys made a mistake and was mad that a customer wanted it fixed. Not once did she say sorry for mistakes or anything. I did not get a name but it should be very easy to track. 9-16-25 @7:20pm The older guy in there when I was getting my order also said they were being very rude to him!! There were a total of 4 customers how can you be that miserable
  • TC
    Tatum Cooper
    Sep 11, 2025
    2.0
    Went through the drive thru, ordered a Dave’s single with no onions, no cheese, add mustard and extra pickles. Got the food and the bag didn’t have my sandwich. Went inside to get my sandwich and it was drenched in mayo and with a cold wet bun. Went through the drive thru again to address this and they made me a new sandwich but added cheese and little pickles. Told them while I was sitting there that it was wrong yet again made me another sandwich and I left and they forgot my mustard.
  • CR
    Cassandra Reger
    Aug 3, 2025
    1.0
    You’re workers are very disrespectful I drive almost 30 minutes away, there’s no need to charge 3 dollars for a Wendy’s ice cream tag for you guys to get all disrespectful I have not had ONE time I’ve showed up here and not been gave attitude. You all need attitude adjustments I work in fast food myself and get just as busy but NEVER again will I come back to this Wendy’s I will drive an extra 20 minutes to go to south Zanesville! Do better

Frequently Asked Questions About Wendy's

Is Maple Ave #1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.