At Wendy’s in Zanesville, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Zanesville, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported rude and unprofessional behavior from staff, particularly management, leading to negative experiences.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers received cold or stale food, with complaints about the freshness and temperature of items.
Cleanliness
While some customers praised the cleanliness of the dining area, others reported unsanitary conditions in the kitchen and bathrooms.
Wait Times
Customers frequently noted long wait times in both the drive-thru and dining areas, with some experiencing delays even when the restaurant was not busy.
VR
Vito “Lucid Bliss Hypnosis” Rosato
Oct 27, 2025
2.0
They stopped serving breakfast at 10:30 am and we had gotten their at 10:25 am. I don't know what all they have to do to switch over but that was disappointing. And the prices were through the roof so we went to a restaurant.
BW
Bella Wilson
Oct 1, 2025
1.0
I just made a carry order through the app. Scheduled a pick up time. I get there your app said my food had already been picked up. I asked the kid at the counter. He asked his manager. She starts yelling about having to call doordash. Im like umm this wasnt a door dash order. The kid says oh and grabs a open bag that had been sitting behind the counter the whole time and a melted frosty. So my food was cold and my frosty was hot.
I haven't eaten at a Wendy's since 2017. And honestly I won't be going again in the next lifetime.
DD
Decker DDECK
Sep 16, 2025
1.0
Just went and got food was missing 2-3 items. Called told them what I was missing. The manager then gets very rude after I was answering her questions and she hung up the phone on me. Then when I walked in the door to get my order corrected she’s in there talking shit about me. they then ask what I need and I state what your talking shit about. This manager is very disrespectful and should not be in this position. You guys made a mistake and was mad that a customer wanted it fixed. Not once did she say sorry for mistakes or anything. I did not get a name but it should be very easy to track. 9-16-25 @7:20pm
The older guy in there when I was getting my order also said they were being very rude to him!! There were a total of 4 customers how can you be that miserable
TC
Tatum Cooper
Sep 11, 2025
2.0
Went through the drive thru, ordered a Dave’s single with no onions, no cheese, add mustard and extra pickles. Got the food and the bag didn’t have my sandwich. Went inside to get my sandwich and it was drenched in mayo and with a cold wet bun. Went through the drive thru again to address this and they made me a new sandwich but added cheese and little pickles. Told them while I was sitting there that it was wrong yet again made me another sandwich and I left and they forgot my mustard.
CR
Cassandra Reger
Aug 3, 2025
1.0
You’re workers are very disrespectful I drive almost 30 minutes away, there’s no need to charge 3 dollars for a Wendy’s ice cream tag for you guys to get all disrespectful I have not had ONE time I’ve showed up here and not been gave attitude. You all need attitude adjustments I work in fast food myself and get just as busy but NEVER again will I come back to this Wendy’s I will drive an extra 20 minutes to go to south Zanesville! Do better
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Zanesville, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Zanesville, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 452-8380.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Maple Ave #1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Zanesville, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are Wendy's drive-through hours at the Zanesville, OH location?
Wendy's drive-through is open daily from 6:30 AM to midnight at 3111 Maple Ave, Zanesville, OH.
Does this Wendy’s location serve breakfast?
Yes, Wendy's at 3111 Maple Ave in Zanesville serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is there a way to order Wendy’s food online or through an app?
Yes, you can order online at order.wendys.com or by downloading the Wendy’s app from the App Store for specials and deals.
What payment options does Wendy’s at 3111 Maple Ave accept?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy’s in Zanesville for feedback or questions?
You can call them at (740) 452-8380, use the Live Chat on their Contact page, or submit a Customer Satisfaction Survey online.
Are gift cards available at this Wendy’s location?
Yes, Wendy’s gift cards are available in-restaurant and online. You can also check your gift card balance through their website.
What nearby coffee shops can I visit before or after dining at Wendy's?
7 Brew Coffee is a nearby coffee shop where you can enjoy a drink before or after your meal at Wendy's on Maple Ave.
Are there nearby banks to Wendy’s at 3111 Maple Ave if I need banking services?
Yes, Peoples Bank and Century National Bank are close by, convenient for handling financial needs when visiting Wendy's.
What entertainment options are near Wendy’s that I could visit after eating?
Escape Goats Escape Rooms is a nearby attraction where you can enjoy an escape room experience after your meal at Wendy’s.
Does Wendy’s Zanesville serve fresh beef and what type of food can I expect?
Yes, Wendy’s serves burgers made with 100% fresh, never frozen beef along with fries, chicken nuggets, salads, Frosty®, and signature Baconator® sandwiches.