Panera Bread

3.9
429 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Zanesville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3780 Frazeysburg Rd, Zanesville, OH
43701, United States

Hours

Reviews

3.9
429 reviews
5 stars
199
4 stars
99
3 stars
60
2 stars
31
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with several instances of poor customer service and miscommunication.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about freshness, incorrect orders, and items being out of stock.

Pricing Concerns

Customers frequently mentioned that the prices are high relative to the portion sizes and quality of food.

Cleanliness

Several reviews noted that the restaurant, including bathrooms and dining areas, was not clean, impacting the overall dining experience.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, particularly mentioning a cashier named Jillian.
  • ZZ
    Zoe
    Dec 27, 2025
    2.0
    Today I came through for lunch, I ordered on my app prior to leaving my job with my allergen information (gluten allergy), came to pick it up, and was very rudely told it wasn't ready yet at the window. Upon pulling up to the window I waited for a few minutes before they gave me my order, but didn't tell me anything about how it was made or such so I would know it was safe, no cross contamination etc. I decided to eat my salad anyways, because why would I throw away a $20 salad and fruit cup? I figured since I put my allergy information in on the app it would be safe. My bag was handed to me out the window sealed, and I didn't stop to look at the salads until I was already back at my work. The avocados were brown, and the dressing cups were less then halfway full. Sucks for how much I spent on this meal that it's not even fresh or worth the spend for a dry salad with next to no dressing. This is not the first poor experience I've had at this location. My last time I came through on a friday at 10:30 I was told soup isn't ready until after 11-11:30 'on the weekends' despite my app telling me soup is ready at 10am. Hopefully these are one time issues and won't continue for other customers in the future. I myself find it hard to continue to dish out $20 for a single lunch with the poor service and brown food.
  • ML
    Marjorie Lyon
    Oct 22, 2025
    4.0
    I could barely hear the young man at the cash register. When asked to repeat, he didn't help me to hear. We finally made it through. I received my take out and drove home. Food was good. Order correct.
  • JG
    John Givler
    Sep 20, 2025
    2.0
    Food was kind of plain. Portions small. Prices high.
  • SK
    Susan Komer
    Sep 19, 2025
    3.0
    They were out of everything we tried to order.
  • AB
    Adnaloy “Yo” Baker
    Sep 14, 2025
    3.0
    Not what I expected

Frequently Asked Questions About Panera Bread

Does Panera Bread in Zanesville accept reservations?

No, Panera Bread in Zanesville does not accept reservations.

What are the regular opening hours for Panera Bread in Zanesville?

Panera Bread in Zanesville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.