Chipotle Zanesville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported rude and unhelpful staff, with several instances of disrespectful behavior noted.
Food Quality
Numerous reviews highlighted poor food quality, including undercooked rice, fatty meat, and inconsistent portion sizes.
Cleanliness
The restaurant was frequently described as dirty, with complaints about filthy bathrooms and unclean dining areas.
Service Speed
While some customers appreciated quick service, others experienced long waits and issues with online orders.
Value for Money
Several reviews mentioned high prices relative to portion sizes, leading to dissatisfaction with the overall value.
OW
Owen Watson
Dec 23, 2025
1.0
Very disrespectful to me and my gang. Just trying to get some food, and they messing with my crib yo
BB
Brittney
Dec 10, 2025
1.0
Went to the bathroom absolutely disgusting just filth caked up everywhere. My food was horrible, rice was old and hard and I ordered steak and didn’t even get a whole scoop there was probably a total of 5 pieces of steak in my whole burrito absolutely ridiculous for $11.70. The girl who was helping me clearly hated her job, it was just a horrible experience and I’ve always loved chipotle but I am used to the Zane st location and will never go to the maple location again.
RJ
Robby Jacobs
Nov 24, 2025
1.0
This is my favorite place to eat. Unfortunately this location is stingy with the food and the ladies were rude. Last time I go to this location
SK
Shannon Kirker
Nov 6, 2025
1.0
Food poisoning from the carnitas.. Don’t eat here.
BN
Bryan Namowicz
Sep 16, 2025
1.0
Ordered a chicken bowl. Every other piece of chicken was extremely fatty, really poor quality and for $20/ person it seems in poor taste that they can’t trim the fat…
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Zanesville serve?
Chipotle Zanesville offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Zanesville?
Chipotle Zanesville is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Zanesville offer pickup and delivery services?
Yes, this location provides in-store pickup and delivery services.
How can I order online from Chipotle in Zanesville?
You can order online through Chipotle's app or their website at https://order.chipotle.com/.
Where is Chipotle Mexican Grill located in Zanesville?
It is located at 3581 Maple Ave, Muskingum, Zanesville, Ohio 43701.
Does Chipotle Zanesville offer catering and gift cards?
Yes, they provide catering services and gift cards for customers.
What nearby dining options are available around Chipotle Zanesville?
Nearby dining options include Noodles and Company and LongHorn Steakhouse, offering a variety of cuisines for customers to explore before or after their visit.
Are there financial services near Chipotle Mexican Grill in Zanesville?
Yes, customers can find Huntington Bank and Credo Financial Advisors close to Chipotle for their banking and financial needs.
What automotive services are available near Chipotle in Zanesville?
Nearby automotive services include Valvoline Instant Oil Change and Zane Maddox Vehicle Sales for vehicle maintenance and purchases.
How can I contact Chipotle Mexican Grill in Zanesville?
You can reach them by phone at +1 740-452-3154 or by email at oh.0873.zanesville@chipotle.com.