Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers consistently praised the food as delicious, fresh, and good value.
Customer Service
While many reviews highlighted friendly and attentive staff, there were notable complaints about slow service and order inaccuracies.
Staff Recognition
Several customers specifically mentioned staff members, particularly Matthew, for their exceptional service.
Wait Times
Multiple reviews indicated long wait times in both drive-thru and in-store, often attributed to being short-staffed.
AA
Audri
2 days ago
1.0
Just realized that this was blocked out for 3 years.
I ordered doordash with an expensive order of $52 and when I got my chicken wings me and my family noticed that it tasted funny. We cut it open and pulled it apart to find out that it’s raw, wasn’t cooked fully on the inside. Food was all cold. Lady on the phone lied and didn’t know what she was talking about, she told me they close at 9 pm and I was on my way to your disgusting food place and y’all are closed at 4. I am disappointed, that was my first time ordering from rally’s in years and now I realize why I stopped eating there because it’s gross, undercooked chicken, terrible customer service and a waste of money. I will not be back!
RL
Robert Littrell
Jan 18, 2026
5.0
The food is always good at Rally's my wife is hopelessly addicted to their nerds layered slushies LOL
TS
Tracy Shearer
Jan 17, 2026
1.0
Come here to pick up several orders at several different times during the day and you got workers who are cocky and nasty and then the food is never ready and you have to wait here 10 minutes or more to get your food again I understand like other people say if you're short staffed but when it's ordered online, they get it before you do and then I gotta wait to deliver it to people that I'm picking it up for because it's never ready, and they stand in there and talk to each other and goof around when they should be working making orders
DD
DEVONNE77
Jan 7, 2026
1.0
Waited in drive thru for over 5 minutes and still didn't order just left
DD
De'Asia Daniels
Dec 28, 2025
1.0
They changed the chicken patties… I ordered the spicy chicken sandwich combo, but I’m pretty sure they gave me a regular chicken sandwich. There was no spice, and it was way bigger than usual. Something feels fishy about all meat right now. All in all, it was fresh, but customer service was lacking—I’d honestly prefer my $7 back ☺️😆 last visit…. I’m over fast food