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McDonald's

3.1
(981 reviews)

Business Details

691 McCartney Rd, Youngstown, OH
44505, United States
(330) 747-6474
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
691 McCartney Rd, Youngstown, OH
44505, United States

Hours

Reviews

3.1
981 reviews
5 stars
291
4 stars
148
3 stars
163
2 stars
100
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, often waiting 15-30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and consistently forgetting sauces.

Food Quality

Numerous customers complained about cold food, undercooked items, and overall poor food quality.

Customer Service

Feedback indicated that staff were often rude or unprofessional, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the restrooms and dining area.
  • LH
    Lazslo Holifield
    Feb 22, 2026
    1.0
    The manager is a joke at this location. First off I was in the drive thru for and half hour.When I finally get my food it was all wrong. I went in to exchange it and the manager acted like it was my fault.
  • AS
    Asylum Sans
    Feb 16, 2026
    5.0
    Since change of hands, Always friendly. Always quick service.
  • BS
    Bill Shannon
    Feb 9, 2026
    1.0
    This location is most definitely the worst McDonald’s there is sad to say very rude and wait much longer at the drive thru fast food for a reason and if you don’t like your job there are others out there please be respectful and friendly and how could McDonald’s always be out of milk shakes and a broken machine come on people get your act together
  • NF
    Nicole Frisbie
    Jan 23, 2026
    1.0
    I guess it takes 3 trips around the drive thru to finally figure out how to make a quarter pounder the correct way 🤦‍♀️
  • JC
    Jessica Clark
    Jan 11, 2026
    1.0
    One of the worst locations you could ever choose to visit. For the life of me, I will never understand how no matter what time you go there: breakfast, lunch or dinner, you can expect cold food almost every single time and the slowest service known to mankind. This location has never been slow of customers when I've gone, yet I've never gotten a warm breakfast sandwich, burger or fresh fries even a step above luke warm. It's the weirdest thing ever. I didn't go back inside to get warm food tonight because 1. I don't visit this location too often anymore anyway. I should've known not to pass go lol. I live around the corner from this place and usually drive to the YSU location due. I didn't want to take that drive tonight and here we are. 2. I'm just so over it. Lol. I will not go back. If I want McD's, then I've just gotta get in the mood to take the drive out go elsewhere. It helps to avoid the annoyance of having to go home and put my food in the air fryer, oven or microwave to warm it up. My food is in the oven while I'm writing this review.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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