McDonald's

3.1
968 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
691 McCartney Rd, Youngstown, OH
44505, United States

Hours

Reviews

3.1
968 reviews
5 stars
291
4 stars
146
3 stars
161
2 stars
100
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and repeated mistakes, leading to customer frustration.

Customer Service

Feedback indicated a mix of experiences, with some praising friendly staff while others reported rude or dismissive behavior from employees.

Food Quality

Several customers noted that food was often served cold or improperly prepared, with complaints about undercooked items and overall quality.

Cleanliness

Multiple reviews pointed out unsanitary conditions, particularly in the dining area and restrooms, which detracted from the overall experience.
  • JA
    Jim Aponte
    Oct 22, 2025
    5.0
    Well not a lot can be said about McDonald's the food is standard service is good and everything moved pretty quickly. I was happy with the experience and using the app makes everything so much simpler plus you get rewards and the ability to fully customize your meal with additional toppings like adding Mayo to hamburgers!
  • AL
    Amanda Lewis
    Oct 21, 2025
    5.0
    They haven't gotten my order wrong, which is a huge plus for a fast food restaurant. And they are quick.
  • JD
    Joseph DiLallo
    Oct 15, 2025
    3.0
    McDonald's is McDonald's....you either like it or you don't. It's good in a pinch and not too pricey. I recommend.
  • BL
    Brian LaVolpe
    Oct 11, 2025
    1.0
    Just to keep it simple: After ordering got pulled to the side of DT Waited just under 15min for order (BigMac meal & 2 dbl cheese burger) Received order was moderately warm The Big Surprise was when I opened the BigMac box I received a top bun with nothing between it and middle bun and everything else sandwiched in the middle & bottom bun
  • KT
    Kim Thornton
    Sep 26, 2025
    1.0
    I Just Left This McDonald’s And Ordered A Large Sprite As Weel As A Pumpkin Pie & I Got A Frre Fry With The Purchase Of A $1. The Lady That Took My Order Didn’t Ring Up The Large Sprite & I Ordered That First. And They Told Me That I Would Have To Go Back Through The Line Because She Didn’t Charge Me For It! It’s Not My Fault She Didn’t Get My Order Right!!! 😡😡😡😡

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 691 McCartney Rd, Youngstown?

McDonald's at 691 McCartney Rd in Youngstown is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open every day from 5:00 AM to 1:00 AM, providing extended late-night service.