Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and repeated mistakes, leading to customer frustration.
Customer Service
Feedback indicated a mix of experiences, with some praising friendly staff while others reported rude or dismissive behavior from employees.
Food Quality
Several customers noted that food was often served cold or improperly prepared, with complaints about undercooked items and overall quality.
Cleanliness
Multiple reviews pointed out unsanitary conditions, particularly in the dining area and restrooms, which detracted from the overall experience.
JA
Jim Aponte
Oct 22, 2025
5.0
Well not a lot can be said about McDonald's the food is standard service is good and everything moved pretty quickly. I was happy with the experience and using the app makes everything so much simpler plus you get rewards and the ability to fully customize your meal with additional toppings like adding Mayo to hamburgers!
AL
Amanda Lewis
Oct 21, 2025
5.0
They haven't gotten my order wrong, which is a huge plus for a fast food restaurant. And they are quick.
JD
Joseph DiLallo
Oct 15, 2025
3.0
McDonald's is McDonald's....you either like it or you don't. It's good in a pinch and not too pricey. I recommend.
BL
Brian LaVolpe
Oct 11, 2025
1.0
Just to keep it simple:
After ordering got pulled to the side of DT
Waited just under 15min for order
(BigMac meal & 2 dbl cheese burger)
Received order was moderately warm
The Big Surprise was when I opened the BigMac box I received a top bun with nothing between it and middle bun and everything else sandwiched in the middle & bottom bun
KT
Kim Thornton
Sep 26, 2025
1.0
I Just Left This McDonald’s And Ordered A Large Sprite As Weel As A Pumpkin Pie & I Got A Frre Fry With The Purchase Of A $1. The Lady That Took My Order Didn’t Ring Up The Large Sprite & I Ordered That First. And They Told Me That I Would Have To Go Back Through The Line Because She Didn’t Charge Me For It! It’s Not My Fault She Didn’t Get My Order Right!!! 😡😡😡😡
What are the regular operating hours of McDonald's at 691 McCartney Rd, Youngstown?
McDonald's at 691 McCartney Rd in Youngstown is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open every day from 5:00 AM to 1:00 AM, providing extended late-night service.
Can I order McDonald's for delivery from this location?
Yes, delivery is available daily from 5:00 AM to 1:00 AM via their online ordering platform.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
Where can I download the McDonald's app to place orders?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders easily.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of cuisines and food items does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
Are there any family or childcare facilities near McDonald's?
Yes, Kidz Kare Kaztle, a daycare and preschool, is nearby, making it convenient for parents to visit McDonald's while picking up or dropping off children.
What nearby retail stores or services can customers visit around McDonald's?
Customers can visit Rite Aid pharmacy, Family Dollar, and Dollar General discount stores close to McDonald's for convenient shopping before or after their meal.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Burger King and Little Caesars Pizza, providing additional dining choices in the area.