McDonald's

2.9
1925 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
601 Midlothian Rd, Youngstown, OH
44512, United States

Hours

Reviews

2.9
1,925 reviews
5 stars
468
4 stars
297
3 stars
366
2 stars
215
1 star
579

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as burnt items, cold fries, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and improper employee attire.

Management Issues

Numerous reviews mentioned poor management practices, including lack of staff training and inadequate response to customer complaints.

Mixed Experiences

While some customers had positive experiences with friendly staff and fresh food, these were often overshadowed by negative feedback.
  • JF
    Julie Faith
    Jan 3, 2026
    1.0
    Wrong food and it was cold my brotha
  • EW
    Emma Wymer
    Jan 1, 2026
    1.0
    Very rude night manager don't give you all your food then when you call and say something she going to say I know it was there I bagged it myself then going to say you just mad because you didn't get all your food and hung up
  • HG
    Helen God'spower
    Dec 23, 2025
    5.0
    Beautiful place. Always clean and organized. The staff are efficient and my orders are always packed correctly
  • CM
    Clinton Milliken
    Dec 2, 2025
    1.0
    Thought this was fast food but they Slow, slow slow!
  • LL
    Lenard
    Oct 27, 2025
    1.0
    I Usually go through the Drive thru and Place my order and 1 out of 10 Visits at this location I Got Burned Double Cheeseburgers and What looks like Burned Grill Scraps on Both of The Double Cheeseburgers I Ordered. They lied to Me about Having Espresso and it's On the Menu 🤣😂. They Said They Couldn't give us Ice water Because the " Ice Machine was Broken, but We Can Buy Their Bottled water!! After that I Finally Parked My Vehicle and Walked inside the Store and Calmly Told them That I Was Sick of Getting Served Burned Food and Cold Hard French Fries 🍟 🙃. I Told them Exactly how I Felt about The Below Poor Service!! They Made Me 2 New DOUBLE CHEESEBURGERS AND I LEFT AND HAVEN'T BEEN BACK SINCE. THEY NEED A WHOLE NEW SET OF EMPLOYEES THAT WILL KEEP THE MCDONALD'S TRADITION ALIVE AND THRIVING AND NOT IGNORANT LIARS AS EMPLOYEES THAT RUSH YOU TO PLACE YOUR ORDER, LIKE THEY HAVE A LINE OF CUSTOMERS THAT IS ALL THE WAY TO THE STREET!! I'LL GO SPEND MY MONEY WITH ANOTHER MCDONALD'S IN ANOTHER CITY BEFORE I GO BACK THERE!! NOT TO MENTION THAT THE LOBBY HAD MAYBE 6 CUSTOMERS AND THEY WERE ACTING LIKE THEY WERE COOKING FOR A FOOTBALL TEAM THAT JUST WON A GAME!! SADDENING AND PATHETIC!! AND LAST BUT MOST IMPORTANTLY I WENT THROUGH THE DRIVE THRU AND ORDERED A FILET OF FISH WITH THE TARTAR SAUCE ON THE SIDE AND PAID EXTRA FOR IT, AND THEY PUT IT ON BOTH OF MY FISH SANDWICHES AND THEN WHEN WE BROUGHT IT TO THEIR ATTENTION THEY SAID THAT MY DAUGHTER DIDN'T TELL THEM THAT SHE WANTED THE TARTAR SAUCE ON THE SIDE, AND MADE HER FEEL LIKE IT WAS HER FAULT WHEN THE RECEIPT CLEARLY SAID 2 FILET OF FISH WITH TARTAR SAUCE ON THE SIDE!! LIKE I SAID THEY NEED TO FIRE THEM ALL AND START FRESH WITH A NEW TEAM!!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Where is this McDonald's located?

It is located at 601 Midlothian Rd, Youngstown, OH 44512, USA.