Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,599 reviews
5 stars
505
4 stars
284
3 stars
311
2 stars
142
1 star
357
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported consistently poor service, including rude staff and unprofessional behavior.
Wait Times
Many reviews highlighted excessively long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Food Quality
Customers frequently complained about receiving cold, old, or incorrect food orders, with some mentioning issues like raw or improperly cooked items.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and lack of accountability for service failures.
Cleanliness
Some customers noted that the restaurant's cleanliness was lacking, contributing to an overall negative experience.
- JCJames C.Nov 14, 20251.0Called to 2 twice to complain about a issue no response.
- PUpurpose End uglyNov 5, 20251.0This has to be one of the worst chain restaurants I have ever visited. They had us pull up because our food wasn't ready which was no problem. I took a sip of my drink and it was flat. When she brought me my food. I asked her if I could please have a different drink and if she could throw this away. She said nah I ain't throwing that out. What do you want to drink just like that and had another chick bring it out to me. Which she kindly took the other drink for me. We asked for a side of Big Mac sauce and they squeezed it into a box that you put chicken nuggets in. The food was gross. It was sloppy greasy. Not only was the food expensive but I had the worst experience there. Such an ignorant person. And food was just thrown together. You guys really need to be shut down.
- EEErik EngartnerOct 30, 20252.0I mean at least the food is still McDonald’s quality for better or worse . Unless you go when there’s no line at all, you’re going to be there 10-30 mins in a line that moves at a dmv pace. Go to any other McDonald’s if you can.
- ZAZyair_ ArianaOct 21, 20251.0Fifth avenue McDonald’s has to be by far the WORST in North East Ohio. The customer service was absolutely terrible. “My order was cancelled and supposedly refunded back to my account.” I go back in a week later to ask about my refund and the “manger”on duty was very hostile. Like I had a reason to lie about not getting my order. Then they tell me it has nothing to do with them because I put my order in on the app. None of my questions were answered. She claimed they would have to review the camera to confirm but couldn’t because she didn’t have the time to do so. Mind you me and my boyfriend are the only two people in the establishment. With maybe one car in the drive thru. There were at least four people behind the counter. She made no kind of effort to try and resolve the issue in the moment. If I could give a negative star rating I would. Names need to be put on the receipt so specific associates can be identified.
- GAGilda AllenOct 19, 20251.0My daughter stopped on after church October 19th which was a Sunday she ordered me a double quarter pounder w/ cheese it was 2 regular size burgers in bun no cheese this is the 2nd time this has happened it also happened the previous Sunday the bun was also stale crumbling apart the manager I spoke with was rude 2nd time this happened this was McDonalds 5th Ave youngstown ohio bring it back in I explained I don't drive people take your money and go elsewhere her attitude speaks for her oh and the fries were cold tasted like wax
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's location is generally open from 6:00 AM to 10:00 PM on Monday, and 24 hours from Tuesday to Saturday, with Sunday hours from 4:00 AM to 11:00 PM.
Does this McDonald's offer delivery services?
Yes, delivery is available daily, often with extended hours. You can order delivery through their website or app.
Can I order food ahead for curbside pickup or no-contact delivery?
Yes, this location supports curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the drive-thru hours at this McDonald's?
Drive-thru hours typically run from 5:00 AM to 4:00 AM on Monday and 24 hours Tuesday through Saturday, with Sunday from 4:00 AM to 11:00 PM.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can order from the McDonald's app available on both Apple App Store and Google Play Store.
What services does this McDonald's location offer to customers?
Services include drive-thru, McDelivery, mobile offers, mobile ordering, gift cards, and WiFi.
What nearby attractions can I visit before or after dining at this McDonald's?
Nearby you can visit YSU DeBartolo Stadium Club for concerts and entertainment, Arlington Avenue Historic District which is a landmark and park, and Farmers National Bank Field for sports and recreation.
Are there other dining options near this McDonald's?
Yes, Elmton offers pizza and bar options nearby, and Taco Bell provides Mexican fast food close to this location.
How can nearby educational institutions interact with this McDonald's?
Students and staff from Youngstown State University and associated schools like YSU James and Coralie Centofanti School of Nursing can conveniently visit for meals or use delivery and curbside pickup services offered.