Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold, undercooked, or incorrect items.
Cleanliness
Several customers noted that the dining area and bathrooms were not clean, contributing to a negative experience.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and lack of effective training for staff.
CD
Christopher Dorman
1 day ago
1.0
Absolutely the worst mcdonalds in NE ohio AVOID AT ALL COST you will not receive good service if ANY SERVICE AT ALL the workers are all attitude driven i have been a GM for years I would FIRE THIS WHOLE STORE ON THE SPOT and start fresh put the expectation of friendliness in place you should thank the customers for keeping you employed not make them feel like YOUR DOING THEM THE FAVOR!!!
JR
James Romeo
6 days ago
5.0
Stopped for a quick bite, great service, friendly and helpful staff.
TV
Thomas Varela
6 days ago
5.0
Best caramel frappe ive ever had. Came through at 12am with my girl. Everything was fresh and the lady at the window was very friendly and accommodating. This is the best mcdonalds around
AB
Amy Brown
Feb 23, 2026
1.0
Employees didn't know how to make the sandwich we ordered. Had to read them the ingredients off the menu. They were rude and intentionally slow. Took 15 min to get our food when we were the only people there. They ignored us for the first 5 mins. And they still messed up the sandwich and we had to have them fix it and they had an attitude about that.
MM
Melanie Moore
Feb 9, 2026
1.0
This location does not even deserve a one star! Arrived a half hour before they closed along with 5 other cars in the line. Waited over 5 minutes in the drive thru line no one answered the speaker. Sign and parking lights were on including the menu board. Pulled up to the window the manager came to the window and she said they were closed. I ver politely told being in the industry that she might want to put a sign on the speaker or window saying they closed early. She said they closed due to an install. I advised her she had lots of cars waiting on the drive thru and she said they can keep on waiting there. I drove around and told the other customers they were closed. One other customer had an online order and he was unsure now how he was getting his money back. All this could have been avoided by a simple sign and turning off the online and mobile orders. I was mostly appalled at the total rudeness of the manager and how she handled the situation. Definitely needs some training on customer service