McDonald's

Reviews

• CH

  Carol Hayes

  Dec 11, 2025
  1.0
  Dining area was filthy. Brought my food home. The burger was very sloppy!
• NR

  Natasha Rahman

  Dec 7, 2025
  1.0
  This store has a rating of 3, which makes sense given my experiences. Every time I've visited, the service has been poor. I went again on Saturday, December 6th, at 3:30 PM. I ordered two large fries, two 10-piece nuggets, two Mac chicken sandwiches, and an iced caramel coffee with customizations. Each time I order, I ask for everything to be fresh, but they fail to deliver, and I have to request replacements multiple times. This happened again: they didn't give me fresh food, initially delayed our drinks, and made the customized drink incorrectly. The packaging was terrible—the sandwich was outside the wrapping, the nuggets were soaked in mayo, and both fries and nuggets were old, which I pointed out. They replaced the sandwich but not the nuggets. I had to return for more food, and even then, the coffee wasn't made the way I customized it. I also received undercooked fries after multiple visits. All staff were extremely unprofessional—using phones, chatting, and laughing instead of working seriously. The manager was present but still didn't know how the employees could behave like this. They never apologized for the poor service. I've experienced similar issues before but never complained until now, when I was so frustrated I had to express my disappointment.
• SS

  Souper Sefcik

  Dec 2, 2025
  1.0
  How this place stays in business is beyond me? They never get orders correct. Staff can't even record an order at the drive thru using the app. We're done ever going to this location. The Hubbard and McDonald locations on I-80 at least employ young people who can read, write and understand English and can communicate. This Liberty location is just plain terrible and its more expensive than the two locations I've mentioned above.
• LG

  Lauren Gorbould

  Nov 28, 2025
  1.0
  Was given a RAW burger?? And the rest of the food was disappointing too, ironically we bought it to compare to a UK McDonald's we had last week. Fly to the UK if you want good maccies I guess 🤷🏼‍♀️
• AB

  Amanda Ballew

  Nov 18, 2025
  1.0
  Very rude ignorant incompetent people that work there… make you wait in the drive thru line while they clear out the cars, instead of keeping the line flowing. The manager and another employee standing outside smoking instead of taking orders or helping. Outside drive waits 4 minutes for order to be taken while inside drive thru gets taken the second they pull up. This location seriously needs better management and better educate on what the timer means when cars pull up no wonder yous are the less busiest of them all.

Frequently Asked Questions About McDonald's