Dunkin'

3.8
321 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Youngstown, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1001 E. Western Reserve Road, Youngstown, OH
44514, United States

Hours

Reviews

3.8
321 reviews
5 stars
165
4 stars
48
3 stars
35
2 stars
17
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unprofessional behavior from staff, with many experiences of incorrect orders and poor customer service.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect drinks, leading to customer frustration.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting that items were often cold, stale, or poorly prepared.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and confusing, with long wait times reported.

Positive Feedback

Despite the issues, some customers praised the coffee quality and friendly service from certain staff members.
  • RS
    Reyna Steiner
    Dec 29, 2025
    3.0
    I regularly visit this Dunkin’ Donuts as it is a convenient location. Overall drinks are usually fine. However, the one employee (short with brown hair and glasses) is quite hostile. Once she physically SHOVED my drink at me. I was appalled to be honest. This is not the first time she’s acted this way and as a food service worker your attitude matters!!! Just wanted to share my experience.
  • TN
    Trey Newlove
    Dec 1, 2025
    1.0
    Drive thru is confusing with the speaker right at the front of the stores and then told to pull around to another drive thru you can’t see. After all that, I was told they didn’t have the seasonal drinks they’re advertising.
  • DD
    Deanna Donnadio
    Nov 27, 2025
    2.0
    It's not quite the service,as much as the food it's always cold no matter what I get for example the Dunkin wraps still frozen in the middle,there new bacon jam sandwich cold,and there hash brown scrambles the cheese it's like they just take it out the fridge and hope the hash browns warm it up....it's not like I've been there 1-2 times I've been there multiple times and it never fails
  • RC
    Responsibly Curious
    Oct 27, 2025
    5.0
    Their frozen mocha coffees put Starbucks to shame.
  • EH
    Emma Harker
    Oct 13, 2025
    1.0
    Tried to pick up my mobile order and people were extremely rude, machine was down for a frozen drink and was told "I don't have time for this just pull forward". Couples weeks later try today get the same amount of attitude no straws and complete rudeness from staff.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Youngstown, OH?

Dunkin' in Youngstown, OH is open every day from 4:30 AM to 10:00 PM, except on Wednesdays when it closes at 6:30 PM.

Does Dunkin' offer delivery or pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.