Chipotle Mexican Grill

3.6
348 reviews
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About

Mexican Restaurant
Chipotle YSU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
320 Wick Ave, Youngstown, OH
44503, United States

Hours

Reviews

3.6
348 reviews
5 stars
168
4 stars
64
3 stars
21
2 stars
14
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback varied on food quality, with some praising freshness while others complained about low-quality ingredients and portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty counters and food debris, raising concerns about hygiene.

Consistency

Customers noted a lack of consistency in food preparation and service, with experiences varying significantly between visits.
  • CB
    Crispy Barton
    Jan 4, 2026
    5.0
    The man Johnny working the night shift helped me out after the mobile app didn’t work but charged a card. Dude deserves a $1.00 raise. Excellent customer service
  • PB
    Paris Barnes
    Nov 26, 2025
    1.0
    Customer service was trashhhhh, chips were staleeee, Food was horrible!!
  • MM
    Maddy Murphy
    Nov 21, 2025
    1.0
    stale chips always…couldn’t get an order right if they tried .
  • AC
    Airess Cross
    Nov 20, 2025
    1.0
    So there’s not a lot of consistency with how big yall make burritos and portions so maybe fix that or when a customer tells you that, just try and make it right, especially when yall don’t have certain ingredients til 9pm, that’s very annoying. If im not getting beans/protein I need a lil extra chicken or something. This location going down hill and it used to be my fav. Management is just condescending.
  • NC
    Neil Clayton
    Nov 11, 2025
    5.0
    What can you say chipotle's is chipotle's. Always a guarantee quality meal no complaints. We went to the one on the YSU campus.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Youngstown State University serve?

Chipotle Mexican Grill offers customizable Mexican-style menu items such as burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 320 Wick Ave?

Chipotle is open every day from 10:45 AM to 11:00 PM.