Chipotle Mexican Grill

3.7
345 reviews
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About

Mexican Restaurant
Chipotle YSU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
320 Wick Ave, Youngstown, OH
44503, United States

Hours

Reviews

3.7
345 reviews
5 stars
167
4 stars
64
3 stars
21
2 stars
13
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff while others reported rudeness and lack of attention.

Food Quality

Inconsistent food quality; several customers reported issues with flavor, portion sizes, and freshness.

Cleanliness

Concerns about cleanliness; multiple reviews mentioned dirty counters and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with online orders.

Parking Issues

Negative feedback regarding parking availability and management of the parking lot.
  • MM
    Maddy Murphy
    3 days ago
    1.0
    stale chips always…couldn’t get an order right if they tried .
  • AC
    Airess Cross
    4 days ago
    1.0
    So there’s not a lot of consistency with how big yall make burritos and portions so maybe fix that or when a customer tells you that, just try and make it right, especially when yall don’t have certain ingredients til 9pm, that’s very annoying. If im not getting beans/protein I need a lil extra chicken or something. This location going down hill and it used to be my fav. Management is just condescending.
  • NC
    Neil Clayton
    Nov 11, 2025
    5.0
    What can you say chipotle's is chipotle's. Always a guarantee quality meal no complaints. We went to the one on the YSU campus.
  • AH
    Alanna Hopkins
    Oct 30, 2025
    5.0
    Didn’t disappoint for my Birthday today, I’ve and Malcom are Pure Gems,Customer service Top Tier!! Thanks
  • TS
    Tirsan Sapkota
    Oct 20, 2025
    1.0
    I waited a full 20 mins in the chipotlane. I came at 3:00 with my order supposed to be with be at 3:00. It’s 3:21 right now and there’s no response whatsoever from the people inside.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Youngstown State University serve?

Chipotle Mexican Grill offers customizable Mexican-style menu items such as burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 320 Wick Ave?

Chipotle is open every day from 10:45 AM to 11:00 PM.