Chipotle YSU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback varied on food quality, with some praising freshness while others complained about low-quality ingredients and portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty counters and food debris, raising concerns about hygiene.
Consistency
Customers noted a lack of consistency in food preparation and service, with experiences varying significantly between visits.
CB
Crispy Barton
Jan 4, 2026
5.0
The man Johnny working the night shift helped me out after the mobile app didn’t work but charged a card. Dude deserves a $1.00 raise. Excellent customer service
PB
Paris Barnes
Nov 26, 2025
1.0
Customer service was trashhhhh, chips were staleeee, Food was horrible!!
MM
Maddy Murphy
Nov 21, 2025
1.0
stale chips always…couldn’t get an order right if they tried .
AC
Airess Cross
Nov 20, 2025
1.0
So there’s not a lot of consistency with how big yall make burritos and portions so maybe fix that or when a customer tells you that, just try and make it right, especially when yall don’t have certain ingredients til 9pm, that’s very annoying. If im not getting beans/protein I need a lil extra chicken or something. This location going down hill and it used to be my fav. Management is just condescending.
NC
Neil Clayton
Nov 11, 2025
5.0
What can you say chipotle's is chipotle's. Always a guarantee quality meal no complaints. We went to the one on the YSU campus.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Youngstown State University serve?
Chipotle Mexican Grill offers customizable Mexican-style menu items such as burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 320 Wick Ave?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers in-store pickup and delivery services.
How can I order online from the Chipotle Mexican Grill near Youngstown State University?
You can order online through their official website at https://order.chipotle.com/ or by using the Chipotle app available in the Apple App Store.
Is Chipotle Mexican Grill at YSU welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and is committed to inclusivity.
What are some nearby cultural attractions I can visit before or after dining at Chipotle?
You can visit the McDonough Museum of Art or The Butler Institute of American Art, both of which are nearby art museums worth exploring.
Are there any nearby dining options around Chipotle at Youngstown State University?
Yes, Collections Cafe is a nearby cafe and American restaurant you might enjoy along with other eateries around campus.
Which nearby facilities at Youngstown State University can visitors check out around Chipotle?
Nearby university facilities include Dana Hall, Bliss Hall, Maag Library, and the YSU University Theatre, offering a mix of educational and cultural experiences.
What is the contact phone number for Chipotle Mexican Grill at 320 Wick Ave?
You can reach Chipotle Mexican Grill at this location by calling +1 330-423-0785.
Where can I follow Chipotle Mexican Grill on social media?
You can follow Chipotle on Facebook (Chipotle Mexican Grill), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and promotions.