Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Food Quality
There were numerous complaints about cold, poorly prepared food, including cold fries and messy sandwiches.
Customer Experience
While some customers praised the friendly staff and good service, many others noted rude behavior and lack of attention from employees.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and restrooms.
Value for Money
Customers expressed concerns about high prices relative to the quality of food and service received.
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samuel childs
Feb 3, 2026
1.0
Went to this arbys because boardman and liberty had a boil water alert and Noone was selling drinks..... spent almost 30 bucks for 1 meal 1 sandwich 2 drinks and 3 orders of the cobbler..... we waited at the window while the "prepared" our food..... after waiting for a bit the girl gave us our bag the frys were not hot or even fresh the roastbeef n cheddar was cold the cobbler were cold no sugar on them.... just an overall terrible experience.... so bad im taking the time out to write this review.... my mother lives close to this restaurant.... I will continue to pass it both ways 😞!
CS
Charlene schroeder
Jan 22, 2026
5.0
Customer service rep. Awesome 10, food 9, only cuz my crinkle fries could have been warmer and a few more fries.
WC
Willi Colbert
Jan 19, 2026
5.0
The Meats never disappoint!
RD
Rich Davis
Jan 13, 2026
1.0
How does it take 15 minutes to get a sandwich and fries? And the lady who came in behind me got her food before I got mine. I had a simple order. And she had multiple orders. .. PATHETIC
LP
Lisa Aston - Popescu
Nov 29, 2025
3.0
Arby's used to be so much better. Their portions have shrank and the sandwiches are very sloppily made. The beef and cheddars we ordered were a mess. Bun was upside down, meat wasn't on the bun but inside the wrapper, cheese sauce was everywhere. Their redeeming quality is the horsey sauce, 3 pepper sauce, and Arby's sauce. They have items that no other fast food chains have and the roast beef is amazing! The BEST thing about them is their coupons!!! They have the best deals.