Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 231 West Main Street in Xenia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,470 reviews
5 stars
550
4 stars
341
3 stars
261
2 stars
109
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, with some experiences exceeding an hour.
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and lack of assistance.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some praising it while others reported issues like cold food or missing items.
Cleanliness
The cleanliness of the restaurant received both positive and negative remarks, with some noting it was clean while others reported concerns.
- ASAva Simon6 days ago1.0Stuck for an hour in the drive thru awful service
- JHjohn harshman6 days ago5.0Friendly staff, clean and Great food. Fast service
- ASAnastasia StaceyDec 27, 20251.0Do not come through the drive through unless you want to be here for over an hour.
- RRReign RoseDec 20, 20251.0The slowest fast food place in Xenia. Worse than McDonald’s… no customer service either. I get they only make minimum wage but still, gotta do better than that.
- DDDexter DogDec 11, 20251.0The store “manager,” Chris, demonstrated extremely poor customer service and could benefit from a refresher on basic customer service. I arrived at the drive-thru to pick up a DoorDash order. Most Taco Bell locations and fast food chains in this area close the lobby late at night and direct delivery drivers to use the drive-thru, so I followed the usual process. At this location, however, the lobby is apparently open until 3 AM. I was told at the speaker that I needed to come inside instead. I waited for the cars in front of me to move, parked, and went inside as instructed. Once inside, Chris refused to hand over the order solely because I had initially gone through the drive-thru. I completely understand not handing the order out through the drive-thru when the lobby is open. That is policy and reasonable. But refusing to give me the order after I came inside as directed was unnecessary, unprofessional, and counterproductive. When I attempted to explain the situation and how it was an honest mistake, both Chris and the employee working the drive-thru were dismissive and rude. I asked for the drive-thru employee’s name so I could include it in a corporate complaint, but Chris refused to provide it. This lack of transparency and refusal to allow a customer (or delivery driver representing a customer) to report poor service is unacceptable. This situation wasted time for both me and the customer. The customer’s order had to be reassigned to another Dasher even though I was present and ready to complete the pickup. She also had a second order from McDonald’s that I was delivering, so she ultimately received her orders separately instead of together. This entire issue was avoidable and stemmed from poor judgment, lack of professionalism, and unnecessary hostility from the staff.
Frequently Asked Questions About Taco Bell
What are the operating hours for the Taco Bell at 231 West Main Street in Xenia?
This Taco Bell location is open every day from 7:00 AM until 4:00 AM the next day.
Does this Taco Bell location offer drive-through service?
Yes, the Taco Bell at 231 West Main Street offers drive-through service during all operating hours.
What payment methods are accepted at this Taco Bell?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order food online or through a mobile app from this Taco Bell?
Yes, online ordering is available for pickup or delivery through their website and mobile app.
What types of food and specialties does this Taco Bell offer?
They serve tacos, burritos, combos, breakfast items, sides, drinks, sweets, and feature specialties like Dollar Cravings, Crunchwrap Supreme, and Cheesy Gordita Crunch.
Is this Taco Bell location family-friendly and suitable for dining in?
Yes, it welcomes families and children, offers dine-in seating, and has restrooms available.
Does this Taco Bell serve vegetarian options and breakfast?
Yes, vegetarian options and breakfast items are available at this location.
What nearby restaurants can I visit before or after dining at this Taco Bell?
Nearby restaurants include Little Caesars Pizza for pizza lovers, Arby's for sandwiches, and KFC for chicken dishes, all conveniently located close by.
Are there convenient banks or ATMs near this Taco Bell?
Yes, customers can find U.S. Bank, Chase Bank, and several ATMs like U.S. Bank ATM, Chase ATM, and Bitcoin Depot nearby for easy banking needs.
What other services and shopping options are close to Taco Bell at 231 West Main Street?
Nearby you can find Kmart for electronics and clothing, Optical Fashions for eyewear, and Tiffany Jewelers for jewelry and trophies. There are also local services like Jamie's Tire and Service and Grooming by Tarren.