Service Issues
Customers frequently reported long wait times, unresponsive staff, and rude service, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and poor overall cleanliness.
Operational Problems
Frequent mentions of the location being closed unexpectedly, malfunctioning equipment, and understaffing contributed to a negative experience.
Positive Experiences
Despite the issues, some customers enjoyed specific menu items and praised individual staff members for good service.