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Pizza Hut

3.8
(431 reviews)

Business Details

354 W Main St, Xenia, OH
45385, United States
(937) 372-4449
https://locations.pizzahut.com/oh/xenia/354-w-main-st

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 354 W Main St in Xenia, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupAvailable

Location

Pizza Hut
354 W Main St, Xenia, OH
45385, United States

Hours

Reviews

3.8
431 reviews
5 stars
190
4 stars
97
3 stars
52
2 stars
33
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for delivery and difficulty reaching the store for assistance.

Food Quality

Inconsistent food quality was noted, with some pizzas being overcooked or missing toppings, while others were praised for being hot and delicious.

Customer Experience

Several reviews highlighted poor customer service experiences, including rude staff and unresolved complaints.

Dining Experience

The dining area was often described as uninviting or closed, leading to disappointment among customers who missed the dine-in option.
  • RT
    Renee Thompson
    Feb 25, 2026
    4.0
    Stopped in while traveling. We were greeted promptly. Pizza order was filled within 10 to 15 minutes and was really good. My only disappointment was that the dining area was closed. Really miss the dine-in Pizza Hut! Sad to see so many closing.
  • LC
    Lori Carbone
    Dec 20, 2025
    5.0
    Great customer service and pizza was tasty
  • PI
    Pastor James A. Ray II
    Dec 9, 2025
    1.0
    I picked up my food on November 22, 2025. I ordered a cheese-crust meat lover with extra cheese and a one-topping pepperoni pizza. I got home, and it was a large 2-topping and a large 1-topping with sausage. I called back, and a man told me he put the credit in and to call when I need the same pizza made again for me and to tell them my order number 119163659. They will make the pizza again. I was ok and said thanks. I will call you when I want those pizzas remade and give the order number. So when I called today and spoke with Justin, he said he can't find the credit. So I asked to speak to the manager. He said she is at home and her kids are sleeping. I understand, maybe her kids are asleep at 6:15 pm. Then I asked who could I talk to? I asked is there a district manager to call? He said her name is Arlisha. I said who is the manager's name. So I can call tomorrow. He said he can't give me her name. I am very disappointed because when he said he has a store to run and can't make things happen to benefit me. That really rubbed me the wrong way. I just wanted Pizza Hut to honour what they said to me. Then he said he doesn't know which manager will call me. So I feel very disrespected, and this was a horrible experience. I don't know who the manager is but this was one of the worst experience I have had at pizza hut. Justin, Alisha and Store manager we have to be better. Never make a customer feel like their money or getting great customer service is a NO, NO at your location. Again, I am very disappointed as a long-time customer. So be happy Justin. My kids are up and hungry, and you let us all down with that poor customer service.
  • AP
    Austin Perkins
    Oct 22, 2025
    1.0
    Don't order unless you call in person to see if they have delivery drivers. If not it'll take an hour and 20 minutes for doordash to show up and you'll get cold food
  • MM
    M
    Sep 15, 2019
    5.0
    Ordered online and showed up a bit early to pick up my order. We were immediately greeted by Zak (I believe is what the name tag said) and he was very friendly and courteous. When there was a delay on a part of our order, he immediately apologized and offered us beverages and snacks for the inconvenience. We didn’t mind waiting, but it was really nice that we were offered that for waiting. When we finally got our order, Zak thanked us again and apologized for the wait. I will definitely be returning here soon. Big thank you to Zak for such awesome hospitality and customer service.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Xenia, OH?

Pizza Hut is located at 354 W Main St, Xenia, OH 45385.

What are the operating hours of Pizza Hut in Xenia?

Pizza Hut is open daily from 10:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Brand Certified Facts from Pizza Hut

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Certified March 01, 2026Yext Knowledge Graph
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