Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
2,278 reviews
5 stars
535
4 stars
358
3 stars
422
2 stars
283
1 star
680
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, often waiting 30 minutes or more in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Numerous customers experienced rude or indifferent behavior from staff, contributing to a negative dining experience.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by several patrons.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff being untrained and unresponsive to customer needs.
- DYDoug YatesNov 16, 20251.0Sitting in the drive thru inside lane. The outside lane has ran 6 cars through while the Inside has sit still????????
- DWDaniel WoosterNov 14, 20255.0Great service . The workers were awesome. Didn’t meet management so idk you got reviews because personally I loved it yall tweaking this McDonald’s for president
- EEEarnestNov 10, 20251.0What restaurant let's there workers cuss so badly in front of kids. I will never return to this McDonalds. There should be actions taken against this manor. It was more then one cussing. The food came out wrong. And when near the registers it had a strong Marijuana oder. Not saying it was coming from inside but worth checking into. Like random drug testing.
- ASAlli SparkmanNov 9, 20251.0I placed a online order at 10:30 they were still showing breakfast item I was told an hour later after waiting for my food that they messed up and needed to cancel my order after an hour of wait in that is ridiculous they should have told me right away and I could have gone elsewhere this McDonald’s is always messing up
- SHStephanie HawkinsNov 1, 20251.0Terrible service. Waited curbside for 20 minutes for a basic mobile order. Had to call the store just for them to say they were “finishing my order” then waited another 10 minutes. Food was cold, stale nuggets & they forgot three of my 4 piece nuggets from my order
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 431 W Main St, Xenia, OH?
McDonald's in Xenia, OH is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I get McDonald's delivered to my home?
Yes, McDonald's offers delivery 24/7 through their online ordering platform.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's support mobile ordering and curbside pickup?
Yes, they offer mobile ordering and curbside pickup services through the McDonald's app.
Where can I find the full menu for this McDonald's?
The full menu is available online at McDonald's official website: https://www.mcdonalds.com/us/en-us/full-menu.html
How can I earn rewards at McDonald's?
Join MyMcDonald's Rewards to earn points for free food; more details are available on their rewards page.
What nearby restaurants can I visit around McDonald's at 431 W Main St?
Nearby dining options include Rally's, Victor's Taco Shop, Frisch's Big Boy, Roosters, Wendy's, and Pizza Hut, giving you a variety of fast food, Tex-Mex, barbecue, and pizza choices.
Are there convenient places near McDonald's for car services or gas?
Yes, nearby you can find Thomas Motors for used cars, Valvoline Instant Oil Change and Tire Choice Auto Service Centers for automotive repairs, and Speedway gas stations for fueling your vehicle.
What nearby retail or service shops are close to McDonald's in Xenia, OH?
Close to McDonald's are Redbox rental kiosks, Sharing Stitches fabric and crafts store, Harmony Hearing health and supplements, and Emerald Loft Salon and Spa for beauty services.