McDonald's

2.9
2290 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
431 W Main St, Xenia, OH
45385, United States

Hours

Reviews

2.9
2,290 reviews
5 stars
537
4 stars
357
3 stars
424
2 stars
283
1 star
689

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food served cold or improperly prepared.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and overflowing trash, contributing to a negative dining experience.

Staff Behavior

Feedback indicated that staff members were often rude or inattentive, with some customers feeling ignored or disrespected.
  • CW
    Christy Warkentine
    Dec 29, 2025
    4.0
    Took my grandkids for lunch the only complaint is tjlhry forgot the nuggets other then that the grandkids had a blast
  • SS
    Sherrie Silance
    Dec 27, 2025
    1.0
    Food was decent. Service was messed up but thankfully whoever was in charge was able to figure it out. If you want to sit in building with overflowing trash, mostly foul mouthed individuals (I have never heard the "F" word used that much ever.), and a toilet that was almost clogged with full of toilet paper. Go for it! My crew has no plans on ever returning.
  • WS
    Walt Stogner
    Dec 20, 2025
    1.0
    Worst service ever Stood in line had a bunch of people in front of me. I would different color. When it comes to my turn, the person walked away and act like I was not there When I requested for help They ignored me This place is racist and I hate it
  • JH
    Jason Hunter
    Dec 20, 2025
    1.0
    For the manager who is heavy set and is usually in the mornings Idk what her name is but I do not appreciate this McDonald’s when a manager gets rude with you and tells you that a certain item isn’t available but then hands the one behind you the order that you asked for. I would call corporate if I knew the manager. This McDonald’s has gone down hill and I wouldn’t trust anyone there. Sorry not sorry
  • AB
    Alyssa Blanton
    Dec 19, 2025
    1.0
    I was just at this location going through the drive thru and I saw, what I assume to be the manager(pony tail with shaved sides/bottom half of the hair), literally pick his nose and continue bagging the food inside. That is absolutely disgusting and how illnesses spread. If the manager is in there picking his nose and touching food items, why type of expectation is this setting?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 431 W Main St, Xenia, OH?

McDonald's in Xenia, OH is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24/7.