McDonald's

3.2
1212 reviews
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Business Details

1645 N Detroit Steet, Xenia, OH
45385, United States
(937) 374-0103
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1645 N Detroit Steet, Xenia, OH
45385, United States

Hours

Reviews

3.2
1,212 reviews
5 stars
348
4 stars
212
3 stars
229
2 stars
137
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly in the drive-thru.

Food Quality

Many reviews mentioned poor food quality, including cold or stale items, incorrect orders, and missing ingredients.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others reported rude interactions and lack of management support.

Mobile App Problems

Numerous complaints about issues with the mobile app, including problems redeeming offers and order inaccuracies.
  • KH
    Kitty Hooper
    Nov 13, 2025
    5.0
    Very pleased. Food was fresh and hot and quick. Shout out to the ladies in the drive through, they really know how to move a line. Carol at the speaker was fast, efficient, and helpful. Thank you for helping this day get off to a fabulous start.
  • JJ
    John
    Nov 6, 2025
    1.0
    Lobby Closed at 9:00 PM on nov 6..Door says 11:00 PM ?? Never heard of a McDonald’s Lobby closing at 9pm
  • HP
    Heather Perry
    Nov 6, 2025
    5.0
    Always friendly and helpful I love this location which is not a corporate store which makes it nicer because they are more able to help when things go wrong
  • BS
    Brian Semler
    Nov 4, 2025
    1.0
    Well I decided to give this store another chance at my business. Once again You Failed Me!! I used the app to try and order my breakfast and once again the app was not working at Your Store!!! The store on the other side of town had no issues. It's your store close to my house is a huge disappointment!! Well I have given this store enough chances to get it together. Now I give up!! Going the extra few miles in had to go to the north side of town where the app works every time.
  • TK
    Tim Krouse
    Oct 30, 2025
    1.0
    Over the past month, the service at this location has noticeably declined. Orders have been wrong on multiple visits — whether it’s missing items, incorrect drinks, or completely mixed-up meals. On top of that, they’ve consistently been out of ice, which seems to be a regular issue lately. It’s frustrating because McDonald’s used to be a reliable stop for quick, consistent service, but lately it’s been disappointing. I hope management steps in soon to address these problems and get things back to the standard customers expect.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Xenia, OH?

McDonald's in Xenia, OH is open from 5:00 AM to 11:00 PM Monday through Saturday, and open 24 hours on Sunday.

When is the delivery service available at this McDonald's?

Delivery is available from 5:30 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sunday.