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Donatos Pizza

3.6
(289 reviews)

Business Details

25 N King St, Xenia, OH
45385, United States
(937) 374-3355
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
25 N King St, Xenia, OH
45385, United States

Hours

Reviews

3.6
289 reviews
5 stars
121
4 stars
50
3 stars
48
2 stars
11
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent pizza quality reported, with several customers receiving burnt or undercooked pizzas.

Customer Service

Numerous complaints about rude staff and poor customer service experiences, including long wait times and unhelpful responses.

Delivery Issues

Frequent problems with late deliveries and incorrect orders, leading to customer dissatisfaction.

Positive Experiences

Some customers praised the food quality and friendly service, highlighting specific menu items they enjoyed.
  • KF
    Karli Fadely
    Feb 26, 2026
    1.0
    I'm a frequent customer and the APP made a mistake on my pizza and they refused to Fix it. Poor customer service
  • MM
    M.S.
    Feb 3, 2026
    3.0
    Sometimes the pizza here is really good, and the other half of the time it’s not. For one thing, read the order and give people what they pay for. Put enough sauce so the pie isn’t dry. I order the same pizza, usually the Hawaiian with salami and pineapple. One night it’s perfect, the next time, horrible. Please don’t cut the salami into tiny pieces, just spread them evenly and leave them whole. And if the order says extra cheese, hey, that’s what I paid for. The ranch here isn’t edible.
  • TW
    Tim Williamson
    Dec 24, 2025
    4.0
    Food was amazing. I had the Bacon Spinach pizza, and definitely recommend, everything was hot, and tasted wonderful. Only downside is they took 45 minutes and its pretty over priced for some pissa
  • DP
    David Pope
    Dec 5, 2025
    1.0
    The manager was extremely rude. Kitchen help threaten me and the manager was soooo unprofessional. You've lost a 40 or long customer and I'm considering contacting my attorney do to discrimination and threatening environment created by your employees and manager
  • MR
    Molly Rinehart
    Oct 26, 2025
    1.0
    Paid $43.00 for 3 pizzas. All three were burnt. Horrible customer service. Place is not very clean. Very disappointing and a waste of money. I will not be ordering from here again.

Frequently Asked Questions About Donatos Pizza

What type of pizzas is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza in Xenia, OH?

Donatos Pizza is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Donatos Pizza

This information is certified by Donatos Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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