Donatos Pizza

3.5
291 reviews
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Business Details

25 N King St, Xenia, OH
45385, United States
(937) 374-3355
https://www.donatos.com
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About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
25 N King St, Xenia, OH
45385, United States

Hours

Reviews

3.5
291 reviews
5 stars
121
4 stars
50
3 stars
47
2 stars
13
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with burnt or poorly cooked pizzas, while some praised specific items like the El Pastor Quesadilla and chicken mariachi pizza.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about long wait times and unhelpful responses to issues.

Delivery Issues

Several customers experienced delays in delivery, receiving cold food, or having their orders mixed up or incomplete.

Pricing Concerns

Customers noted that the prices are high for the quality of food received, with some feeling that the value does not match the cost.

Mixed Experiences

While some customers enjoyed their meals and praised the service, many others had negative experiences that overshadowed the positives.
  • TW
    Tim Williamson
    Dec 24, 2025
    4.0
    Food was amazing. I had the Bacon Spinach pizza, and definitely recommend, everything was hot, and tasted wonderful. Only downside is they took 45 minutes and its pretty over priced for some pissa
  • DP
    David Pope
    Dec 5, 2025
    1.0
    The manager was extremely rude. Kitchen help threaten me and the manager was soooo unprofessional. You've lost a 40 or long customer and I'm considering contacting my attorney do to discrimination and threatening environment created by your employees and manager
  • MR
    Molly Rinehart
    Oct 26, 2025
    1.0
    Paid $43.00 for 3 pizzas. All three were burnt. Horrible customer service. Place is not very clean. Very disappointing and a waste of money. I will not be ordering from here again.
  • MC
    Marissa C.
    Oct 18, 2025
    1.0
    Delivery was over 25 minutes late, pizzas were both cold and folded over on themselves as if they were dropped in their sides in the box. The pepperoni looked and tasted as it it had sat for a very long time before delivery was made. Attempted to call the store at the 10 minutes past expected time and got immediately put on hold for over 10 minutes with no one picking the line back up. The pizza was extremely poor qaulity.
  • DJ
    Donald Jones
    Oct 12, 2025
    5.0
    The El Pastor Quesadilla are amazing!!!
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Frequently Asked Questions About Donatos Pizza

What type of pizzas is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza in Xenia, OH?

Donatos Pizza is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.