About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.5
288 reviews
5 stars
120
4 stars
49
3 stars
47
2 stars
13
1 star
59
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with burnt or undercooked pizzas, leading to dissatisfaction with the food quality.
Customer Service
There were numerous complaints about rude and unhelpful staff, long wait times, and poor handling of orders.
Delivery Issues
Customers frequently experienced late deliveries, missing items, and lack of communication regarding their orders.
Positive Experiences
Some customers praised the food quality and friendly service, particularly highlighting specific menu items like the El Pastor Quesadilla and chicken mariachi pizza.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions at the location, contributing to a negative overall impression.
- MRMolly RinehartOct 26, 20251.0Paid $43.00 for 3 pizzas. All three were burnt. Horrible customer service. Place is not very clean. Very disappointing and a waste of money. I will not be ordering from here again.
- MCMarissa ChubnerOct 18, 20251.0Delivery was over 25 minutes late, pizzas were both cold and folded over on themselves as if they were dropped in their sides in the box. The pepperoni looked and tasted as it it had sat for a very long time before delivery was made. Attempted to call the store at the 10 minutes past expected time and got immediately put on hold for over 10 minutes with no one picking the line back up. The pizza was extremely poor qaulity.
- DJDonald JonesOct 12, 20255.0The El Pastor Quesadilla are amazing!!!
- CJCheryl JackowskiSep 3, 20255.0Pizza and 2 subs. Excellent. Lots of toppings. Cinnamon rolls so good.
- MRMikki ReedJun 22, 20251.0Ordered food at 8:45 said it would be here 45 minutes never showed up and no one even called to say they weren't bringing the food.
Frequently Asked Questions About Donatos Pizza
What type of pizzas is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza in Xenia, OH?
Donatos Pizza is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Can customers order Donatos Pizza through a mobile app?
Yes, customers can order through the Donatos Pizza app available on iOS and Android platforms.
Does Donatos Pizza accommodate families and people with disabilities?
Yes, Donatos Pizza welcomes families, has wheelchair accessible entrances and restrooms, and provides high chairs.
What are some nearby places of interest near Donatos Pizza in Xenia?
Nearby places include Acapulco Restaurant, Xenia Chiropractic, and the Centerfire Marketing Group.
How can nearby restaurants complement a visit to Donatos Pizza?
After enjoying pizza at Donatos, customers might visit nearby spots like Buck and Ear or Nara Thai Kitchen for a drink or different cuisine.
Are there convenient services near Donatos Pizza for a full outing experience?
Yes, customers can visit KeyBank for banking services or Nail Ace for beauty treatments near Donatos Pizza.
Does Donatos Pizza have holiday closures?
Donatos Pizza is closed on November 27, 2025, which is noted as a holiday closure.