Business Details
About
Mexican Restaurant
Chipotle Xenia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
989 reviews
5 stars
391
4 stars
172
3 stars
114
2 stars
75
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with long wait times and understaffing issues.
Food Quality
Many reviews highlighted poor food quality, including undercooked items, stale chips, and missing ingredients.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and restrooms, raising health concerns.
Staff Attitude
Several customers noted unprofessional behavior and a lack of urgency from staff, contributing to a negative dining experience.
Ingredient Availability
Customers often experienced shortages of key ingredients, leading to dissatisfaction and frustration.
- SKSam Khoury2 days ago5.0Steak bowl is really good. Service is decently fast and the atmosphere has always been busy when I go there.
- HHHussain HussainJan 3, 20261.0Damn it’s the slowest location I ever been at , 10 employees inside and only one at the bar to make the food . Never come here again .
- GLGabriel LadoDec 29, 20252.0Food is good but service is completely slow. The workers are not optimize to their work station. Only one person making burritos when there is a line of over 20 ppl. Another employee always looks lost and confused up front slowing down everything even more. They stop making burrito to load up on food when there is still plenty of food to keep building. Honestly not sure why I keep coming to this location.
- CMCooper MullinsDec 9, 20251.0They had an employee constantly sniffles and wiping his nose while he was making my food. I voiced my concerns they said it was just allergies and what not. Still gross, anyhow it’s the next day and I’m sick as a dog and missing work. I can’t imagine how many other people are sick now either. Absolutely disgusting. Pretty sure it’s against health code.
- MWMike WDec 4, 20251.0Yet another horrible experience here. As usual, they were out of many ingredients. There were scraps of cold steak left, no fajita vegetables and no red chimichurri. Most of the workers are incompetent and can't even process a simple question. The place is a complete mess especially around the "clean" forks. I encourage everyone to avoid this Chipotle so that maybe, someone will actually do something to improve this location and I can visit once again. I doubt it, because it's been this way for years. I've given it so many chances and time and time again I walk in and have to leave which stinks, because I enjoy Chipotle in general.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Xenia serve?
Chipotle Mexican Grill in Xenia serves Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Xenia?
Chipotle Mexican Grill in Xenia is open every day of the week from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Xenia offer pickup or delivery services?
Yes, Chipotle Mexican Grill in Xenia offers both in-store pickup and delivery services.
Can I order Chipotle Mexican Grill food online for the Xenia location?
Yes, you can order online through their website or the Chipotle app for convenient ordering and pickup or delivery.
Where is Chipotle Mexican Grill located in Xenia?
It is located at 1620 W Park Square in the Greene sublocality of Xenia, Ohio, 45385.
What kind of payment methods are accepted at Chipotle Mexican Grill in Xenia?
Chipotle accepts credit cards and offers services such as gift cards for payment at this location.
How can I contact Chipotle Mexican Grill in Xenia for inquiries or orders?
You can call them at +1 937-372-2943 or email oh.1695.xenia@chipotle.com for questions or orders.
Are there any nearby fuel or convenience stores near Chipotle Mexican Grill in Xenia?
Yes, nearby are Kroger Fuel Center and Circle K, both offering gas, convenience items, and coffee which might be convenient before or after your meal at Chipotle.
What fitness or wellness facilities are near Chipotle Mexican Grill in Xenia that customers might visit?
Snap Fitness is located nearby, providing an option for customers interested in fitness before or after dining at Chipotle.
Are there any healthcare facilities close to Chipotle Mexican Grill in Xenia?
Yes, several healthcare locations like Xenia Family Practice, GCCHD Urgent Care, and GMH Urgent Care are near Chipotle, useful for customers who might need medical care and convenient dining options in the area.