Business Details
About
Mexican Restaurant
Chipotle Xenia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
979 reviews
5 stars
389
4 stars
172
3 stars
111
2 stars
74
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and poor management, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including undercooked items, incorrect orders, and small portions.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables, restrooms, and food preparation areas.
Availability of Items
A recurring complaint was the frequent unavailability of key menu items, which disappointed customers expecting a full menu.
Employee Behavior
Some reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.
- JAJunior Andrade2 days ago1.0Extremely slow person serving the food. I asked for double meat and the guy just put barely 1 scoop of meat in the bowl but charged for a double portion meat anyways. Food is dry and staff is not friendly. Not coming back to this location.
- MWMickey WNov 15, 20251.0I usually love Chipotle but this store wasn't it. I was told they are out of vegetables. The steak was over cooked and dry. The man serving me clearly hate his job and was just trying to make the line move. The lemonade dispenser were empty and filthy! No napkins anywhere and filthy tables.
- RRRichardNov 15, 20251.0Love Chipotle. Box restaurant which looks like every other. Pause.... dirty tables. The employees seemed to have a meh attitude. Food was bare so they tried giving little as possible. Out of vegetables so not an option. Drink station out of 3 of 4 drinks they have as specialty. No Ice in fountain drink. No napkins were avaliable for customers to wipe dirty tables off. Not a good option
- LTLydia rose TurnerNov 6, 20251.0Chips are stale, sour cream is watery, rice is hard/uncooked and to top it off they were out of lettuce. Staff was nice though. But every single table was dirty we couldn't even sit down.
- MKMartiesha KelhofferOct 14, 20255.0Typically I avoid this location as the food isnt the greatest, however I went for lunch today and had to come leave a positive review, specifically for Cam. He helped me out today when my app wouldn't work. He has no idea how much I appreciate his kindness. I had my daughter with me as well and it was nice to be able to have that learning experience of how there are still really cool & kind people in this world. Thanks again Cam!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Xenia serve?
Chipotle Mexican Grill in Xenia serves Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Xenia?
Chipotle Mexican Grill in Xenia is open every day of the week from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Xenia offer pickup or delivery services?
Yes, Chipotle Mexican Grill in Xenia offers both in-store pickup and delivery services.
Can I order Chipotle Mexican Grill food online for the Xenia location?
Yes, you can order online through their website or the Chipotle app for convenient ordering and pickup or delivery.
Where is Chipotle Mexican Grill located in Xenia?
It is located at 1620 W Park Square in the Greene sublocality of Xenia, Ohio, 45385.
What kind of payment methods are accepted at Chipotle Mexican Grill in Xenia?
Chipotle accepts credit cards and offers services such as gift cards for payment at this location.
How can I contact Chipotle Mexican Grill in Xenia for inquiries or orders?
You can call them at +1 937-372-2943 or email oh.1695.xenia@chipotle.com for questions or orders.
Are there any nearby fuel or convenience stores near Chipotle Mexican Grill in Xenia?
Yes, nearby are Kroger Fuel Center and Circle K, both offering gas, convenience items, and coffee which might be convenient before or after your meal at Chipotle.
What fitness or wellness facilities are near Chipotle Mexican Grill in Xenia that customers might visit?
Snap Fitness is located nearby, providing an option for customers interested in fitness before or after dining at Chipotle.
Are there any healthcare facilities close to Chipotle Mexican Grill in Xenia?
Yes, several healthcare locations like Xenia Family Practice, GCCHD Urgent Care, and GMH Urgent Care are near Chipotle, useful for customers who might need medical care and convenient dining options in the area.