Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Staff Performance
While some staff members received praise for their friendliness and attentiveness, others were criticized for poor service and lack of professionalism.
Atmosphere Concerns
Several customers noted the restaurant's loud environment and poor seating management, impacting their dining experience.
CH
Cade Hunt
2 days ago
3.0
Recently moved down here from going to the Springfield location. This one seems to be understaffed and not too motivated.
ES
Eric Swartz
5 days ago
5.0
Our food was great
CV
chris vance
Dec 27, 2025
5.0
The food is awesome. But today I walked in and a girl came out of the kitchen looked at me and then got in her bag and pulled out some body spray and proceeded to douse herself, lol I’m not mad, but that was very overpowering and it was near food. I’m just wondering if any thought was put into the fact that you’re spraying this body spray in a public place around peoples food
AW
Ashlee Wadsworth
Dec 14, 2025
1.0
The worst bdubs you could ever possibly go to. I have been here a handful of times and the workers act like you being there is so inconvenient. It’s always the worst experience
TK
Taylor Kihn
Dec 1, 2025
1.0
It's sad how terrible this place is with the high hopes people had. Roosters is busy at all times and this place appears closed most the time. Food comes out cold. Servers and service is mostly atrocious besides a couple employees. This is the third time I told myself I wouldn't go back and this time I am sticking to it. Can't wait to see what restaurant replaces the place in the near future.