Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Waited and waited.....and waited some more...only 2 workers working and even though I finally asked if they would take my order no one would so I finally just left.
SS
Steve
Apr 21, 2026
3.0
This was terrible.. worst fish sandwich ever! Along with old greasy fries!! I want my money back!!!
DE
Devin Edwards
Apr 18, 2026
1.0
Food was pretty old. My large fry was only filled half way. It took 15 minutes to get my food. 2 meals. For the age of the food 15 minutes is way too long. Nothing was fresh like you’d expect from the amount of time taken to prepare. Chicken on the “new classic chicken” was dark brown like it had been sitting for an hour. Meat on burger looks like beef jerky. Over all I’d say this staff could pool all their resources together and they might be able to figure out how to change a light bulb. It’s 50/50. The Dr Pepper isn’t terrible?..
HR
Heidi Robinson
Apr 16, 2026
2.0
I wish I took a picture of my fish sandwich. They over cooked it, hard outside and dry inside. I couldn't finish eating it and threw it away. I was there for lunch. I was thinking calling fish jerky it's was bad. Now woman was taking order she was rude with everybody that walk in the door. She need to be put back in the kitchen away from the customer. I can not believe manager was there did not pull her.outer there. Lol
IV
Iden Volks
Apr 1, 2026
1.0
Absolutely ridiculous service tonight. -Nothing but a bunch of teenagers on their phones.
-The men's restroom was flooded.
-The dining floor was both sticky and slippery, depending on where you stood.
-The girl running the food outside almost tripped over the same broom/dustpan lying across the access to the cooking area three times. Not once did she even attempt to pick it up.
-The one on the window was screaming at the top of her lungs, swearing.
-Waited almost ten minutes for my food before I was even told it would be a few more minutes. I told them to cancel my order and walked out.
Will not be back to this location.
What are the operating hours for the drive-through at Wendy's on 3828 Burbank Road, Wooster, OH?
The drive-through at this Wendy's location is open daily from 7:00 AM to midnight.
Is the Wendy's at 3828 Burbank Road, Wooster, OH currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from Wendy's at 3828 Burbank Road?
You can order food via the Wendy's app, website at order.wendys.com, or through the drive-thru and dine-in options available at this location.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information can be found on Wendy's website, mobile app, or in-restaurant nutrition posters.
Does this Wendy's location offer delivery services?
Yes, delivery is available where supported. You can check delivery availability via the Wendy's app or order.wendys.com by entering your delivery address.
Are there other fast food restaurants near Wendy's at 3828 Burbank Road?
Yes, nearby fast food options include Subway, Panda Express, Burger King, and Jersey Mike's Subs, offering a variety of choices for meals before or after visiting Wendy's.
What coffee shops are near this Wendy's location?
Starbucks is nearby, providing a convenient spot for coffee or refreshments before or after your meal at Wendy's.
Are there convenient places for home improvement or retail shopping near Wendy's?
Yes, Lowe's Home Improvement and MC Sports are close by, so you can combine errands like shopping with a meal at Wendy's.
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