Location.com logo
Brand Certified

Wendy's

3.7
(1088 reviews)

Business Details

3828 Burbank Road, Wooster, OH
44691, United States
(330) 439-9113

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3828 Burbank Road, Wooster, OH
44691, United States

Hours

Reviews

3.7
1,088 reviews
5 stars
442
4 stars
273
3 stars
142
2 stars
74
1 star
157

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or incorrect food items, including undercooked burgers and cold fries.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
  • DB
    Debbie B
    2 days ago
    1.0
    This restaurant is filthy dirty inside. We left without ordering. Everything was disgusting. The floors doors windows counters bathrooms etc. Has to be health code violations. Don't eat here unless you wanna get sick. I'd give a negative rating number if I could.
  • DM
    Denise McKeown
    Feb 25, 2026
    1.0
    Drive thru person answered with one minute, which I waited more than. Ordered two fish sandwiches without cheese, the screen said no cheese. I got home and not only did both sandwiches have cheese they were hard, dry and burnt. Terrible service and product.
  • LB
    Lonette Boss
    Feb 9, 2026
    1.0
    Asiago chicken club and fries must have been leftover from lunch! Went through the drive through Sunday at around 5:15 pm, 5 minute drive home. Fries not even warm, parts of chicken were like chicken jerky. Almost $13 for terrible food!
  • JS
    John Schuller
    Feb 8, 2026
    2.0
    Out of salad and burger messed up ordered no ketchup no mayonnaise but it had both on it
  • AC
    Ada Conley
    Feb 7, 2026
    5.0
    My husband and I went through the drive thru and order two Dave's Classics and an order of fries The fries were fresh and the burgers were the best we had from a restaurant in years. Friendly service and great food

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-through at Wendy's on 3828 Burbank Road, Wooster, OH?

The drive-through at this Wendy's location is open daily from 7:00 AM to midnight.

Is the Wendy's at 3828 Burbank Road, Wooster, OH currently open?

Yes, this Wendy's location is open and committed to serving customers every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: