Wendy's

Reviews

• GW

  Gary Wilson

  Nov 7, 2025
  3.0
  This was a drive-thru purchase today. I made the mistake of ordering my Coke zeros but forgot to tell them that I didn't want ice. This is a mistake that has been made before I'm sure but the older person at the window was really nasty about it and was making some comments to another employee about me. I didn't appreciate that. They need to have some education and training on their customer service. All that said, your food was excellent. I would shop there again.
• AY

  Austen Young

  Nov 3, 2025
  5.0
  Stephanie did amazing. Food is aways hot and good with the best service in town!
• NT

  Nathan Thellman (thegiftofthegods)

  Oct 14, 2025
  1.0
  One of the worst Wendys out there, even Auschwitz had better customer service in WW2. I work for the state and part of my job is to supply them with receipts. When at the first window I was very respectful and asked for said receipt, she told me the next window should be able to give it to me. No problem so then I get to the second window and the guy running the window tells me "you should've got it at the first window" I told him the same thing that I was told and he shrugged and then told me they weren't printing receipts and it wasn't his problem. I told him that I LEGALLY NEED it to turn into the state and he got VERY disrespectful and I then said its required by law i get my receipt. He gets all huffy and puffy and goes to get a roll of paper (thus showing they aren't giving any customers their receipts) and makes me sit there for 5 minutes while they print receipts up to mine.. once I get home I discovered that my order is completely wrong, completely different sandwich. I call to complain and I'm told its my fault for showing up during a busy time that "mistakes happen" and when asked if they would correct it they told me to come back that day but as my lunch was over I told them I couldn't and then they told me "too bad" I submitted a review via their receipt highlighting my experience and I had a manager (Hannah) reach out to me very apologetic offering solutions in forms of compensation (meal tickets to replace what they screwed up) and said they would be in the mail in a few weeks. its now been over 2 months and after several failed attempts of contact them I decided to post this review because this whole experience has ruined this location for me. Go to the one downtown. or better yet go to the competitor across the street or a little further down the road, they will at least treat you with dignity Edit: 11/10/25 Decided to tempt fate and try this place because I was in a pinch, not worth it. I spent $40 on 2 meals and a chili and everything was cold and dry. Seriously, look at these sandwiches they served us. PLEASE GO TO THE COMPETITION!
• JB

  Josh Boreman

  Oct 11, 2025
  1.0
  Getting as bad as the beall location.
• JO

  Jocyah Ours

  Oct 7, 2025
  1.0
  Don't bother wasting your time filling out any Wendy's surveys they hound you to fill out because if your traveling they're only good for the store that hands you the survey apparently, but of course they don't tell you that before you waste your time.

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