Wendy's

3.5
1083 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Wooster, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Wooster, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
321 Beall Ave., Wooster, OH
44691, United States

Hours

Reviews

3.5
1,083 reviews
5 stars
399
4 stars
247
3 stars
162
2 stars
78
1 star
197

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned cold food and poorly prepared items, with some customers expressing disappointment.

Service Speed

Customers frequently noted slow service, particularly during busy times, with some experiencing long wait times.

Cleanliness

Multiple reviews highlighted unsanitary conditions both inside and outside the restaurant, affecting the overall experience.

Staff Attitude

While some staff were praised for being friendly, others were described as rude or unprofessional, impacting customer satisfaction.
  • WR
    Wesley Roberts
    Dec 28, 2025
    5.0
    👍
  • FK
    Frank Kruta
    Nov 18, 2025
    2.0
    We went to Wendy's on beall Ave and got to dinner boxes and extra meal. We of course thry forgot items. Called in talk to manager and he was to send me a coupon for missing items well that never came and called again and nothing can be done now. I won't go back
  • TT
    Tatiana Walker (TATI)
    Oct 28, 2025
    2.0
    My food was incorrect. When I pulled back around, they replaced my food and it was cold. I spoke to the "manager" on the phone. Since I was close by, I went back a 3rd time. The "manager" took the food that I had issues with and took over 10 minutes to replace them, so at this point, the other food i ordered was cold. The whole experience was discouraging.
  • MD
    Mason Drake
    Oct 17, 2025
    3.0
    It’s Wendy’s and it’s fast food so can’t expect the greatest meal on earth that’s expected. But please turn up the heat in there it is a dang ice box in that place! I run hot and I like cool temperatures it I even need to wear a jacket when I go in there! Crank up that heat Wendy’s!
  • TF
    Tiffany Frelix
    Oct 11, 2025
    5.0
    Everything was perfect it was all in order the manager is helpful and the GM is fantastic at her job

Frequently Asked Questions About Wendy's

Is 621 - Beall Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 321 Beall Ave., Wooster, OH?

The drive-through at Wendy's is open daily from 6:00 AM to 1:00 AM.