At Wendy’s in Wooster, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Wooster, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported slow service, understaffing, and issues with order accuracy.
Food Temperature
Many reviews mentioned receiving cold food, particularly fries and sandwiches.
Cleanliness
Numerous customers noted unsanitary conditions both inside and outside the restaurant.
Staff Attitude
While some staff were praised for being friendly, others were described as rude or unprofessional.
Order Accuracy
A significant number of customers experienced issues with incorrect orders or missing items.
FK
Frank Kruta
6 days ago
2.0
We went to Wendy's on beall Ave and got to dinner boxes and extra meal. We of course thry forgot items. Called in talk to manager and he was to send me a coupon for missing items well that never came and called again and nothing can be done now. I won't go back
TT
Tatiana Walker (TATI)
Oct 28, 2025
2.0
My food was incorrect. When I pulled back around, they replaced my food and it was cold. I spoke to the "manager" on the phone. Since I was close by, I went back a 3rd time. The "manager" took the food that I had issues with and took over 10 minutes to replace them, so at this point, the other food i ordered was cold. The whole experience was discouraging.
MD
Mason Drake
Oct 17, 2025
3.0
It’s Wendy’s and it’s fast food so can’t expect the greatest meal on earth that’s expected. But please turn up the heat in there it is a dang ice box in that place! I run hot and I like cool temperatures it I even need to wear a jacket when I go in there! Crank up that heat Wendy’s!
TF
Tiffany Frelix
Oct 11, 2025
5.0
Everything was perfect it was all in order the manager is helpful and the GM is fantastic at her job
EH
Eric Hepner
Oct 4, 2025
4.0
It's Wendy's food. Nothing special there. Super busy, and only 1 person running the counter. He was fast, efficient and friendly.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wooster, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wooster, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 439-9659.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 621 - Beall Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Wooster, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 321 Beall Ave., Wooster, OH?
The drive-through at Wendy's is open daily from 6:00 AM to 1:00 AM.
Does Wendy's at 321 Beall Ave. in Wooster serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Wooster, OH?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online for delivery or takeout?
You can order through Wendy's mobile app or visit order.wendys.com to place delivery and takeout orders from this location.
Is there a drive-through service available at this Wendy's?
Yes, this Wendy's location offers a drive-through service from 6:00 AM to 1:00 AM daily.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What nearby dining options are available around Wendy's at 321 Beall Ave.?
Nearby restaurants include China Garden Restaurant, Donatos Pizza, Domino's Pizza, Arby's, KFC, The Curry Pot (Indian), Chipotle Mexican Grill, and TCBY ice cream shop, offering variety for additional meal choices.
Are there automotive services close to Wendy's at 321 Beall Ave.?
Yes, nearby automotive services include Beall Ave Car Wash, AutoZone, Advance Auto Parts, and Sunoco Gas Station for fueling and auto parts needs.
What places nearby Wendy's can help with shipping or postal needs?
The UPS Access Point location nearby provides courier, delivery, and shipping services for your convenience.
How can I contact Wendy's at 321 Beall Ave. for questions or feedback?
You can call (330) 439-9659 directly, use the Customer Care Live Chat, call 888-624-8140, or fill out Wendy’s Customer Satisfaction Survey online referencing your receipt details.