At Wendy’s in Wooster, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Wooster, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Several reviews mentioned cold food and poorly prepared items, with some customers expressing disappointment.
Service Speed
Customers frequently noted slow service, particularly during busy times, with some experiencing long wait times.
Cleanliness
Multiple reviews highlighted unsanitary conditions both inside and outside the restaurant, affecting the overall experience.
Staff Attitude
While some staff were praised for being friendly, others were described as rude or unprofessional, impacting customer satisfaction.
WR
Wesley Roberts
Dec 28, 2025
5.0
👍
FK
Frank Kruta
Nov 18, 2025
2.0
We went to Wendy's on beall Ave and got to dinner boxes and extra meal. We of course thry forgot items. Called in talk to manager and he was to send me a coupon for missing items well that never came and called again and nothing can be done now. I won't go back
TT
Tatiana Walker (TATI)
Oct 28, 2025
2.0
My food was incorrect. When I pulled back around, they replaced my food and it was cold. I spoke to the "manager" on the phone. Since I was close by, I went back a 3rd time. The "manager" took the food that I had issues with and took over 10 minutes to replace them, so at this point, the other food i ordered was cold. The whole experience was discouraging.
MD
Mason Drake
Oct 17, 2025
3.0
It’s Wendy’s and it’s fast food so can’t expect the greatest meal on earth that’s expected. But please turn up the heat in there it is a dang ice box in that place! I run hot and I like cool temperatures it I even need to wear a jacket when I go in there! Crank up that heat Wendy’s!
TF
Tiffany Frelix
Oct 11, 2025
5.0
Everything was perfect it was all in order the manager is helpful and the GM is fantastic at her job
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 321 Beall Ave., Wooster, OH?
The drive-through at Wendy's is open daily from 6:00 AM to 1:00 AM.
Does Wendy's at 321 Beall Ave. in Wooster serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Wooster, OH?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online for delivery or takeout?
You can order through Wendy's mobile app or visit order.wendys.com to place delivery and takeout orders from this location.
Is there a drive-through service available at this Wendy's?
Yes, this Wendy's location offers a drive-through service from 6:00 AM to 1:00 AM daily.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What nearby dining options are available around Wendy's at 321 Beall Ave.?
Nearby restaurants include China Garden Restaurant, Donatos Pizza, Domino's Pizza, Arby's, KFC, The Curry Pot (Indian), Chipotle Mexican Grill, and TCBY ice cream shop, offering variety for additional meal choices.
Are there automotive services close to Wendy's at 321 Beall Ave.?
Yes, nearby automotive services include Beall Ave Car Wash, AutoZone, Advance Auto Parts, and Sunoco Gas Station for fueling and auto parts needs.
What places nearby Wendy's can help with shipping or postal needs?
The UPS Access Point location nearby provides courier, delivery, and shipping services for your convenience.
How can I contact Wendy's at 321 Beall Ave. for questions or feedback?
You can call (330) 439-9659 directly, use the Customer Care Live Chat, call 888-624-8140, or fill out Wendy’s Customer Satisfaction Survey online referencing your receipt details.