Wendy's

3.5
1079 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Wooster, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Wooster, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
321 Beall Ave., Wooster, OH
44691, United States

Hours

Reviews

3.5
1,079 reviews
5 stars
395
4 stars
247
3 stars
162
2 stars
77
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, understaffing, and issues with order accuracy.

Food Temperature

Many reviews mentioned receiving cold food, particularly fries and sandwiches.

Cleanliness

Numerous customers noted unsanitary conditions both inside and outside the restaurant.

Staff Attitude

While some staff were praised for being friendly, others were described as rude or unprofessional.

Order Accuracy

A significant number of customers experienced issues with incorrect orders or missing items.
  • FK
    Frank Kruta
    6 days ago
    2.0
    We went to Wendy's on beall Ave and got to dinner boxes and extra meal. We of course thry forgot items. Called in talk to manager and he was to send me a coupon for missing items well that never came and called again and nothing can be done now. I won't go back
  • TT
    Tatiana Walker (TATI)
    Oct 28, 2025
    2.0
    My food was incorrect. When I pulled back around, they replaced my food and it was cold. I spoke to the "manager" on the phone. Since I was close by, I went back a 3rd time. The "manager" took the food that I had issues with and took over 10 minutes to replace them, so at this point, the other food i ordered was cold. The whole experience was discouraging.
  • MD
    Mason Drake
    Oct 17, 2025
    3.0
    It’s Wendy’s and it’s fast food so can’t expect the greatest meal on earth that’s expected. But please turn up the heat in there it is a dang ice box in that place! I run hot and I like cool temperatures it I even need to wear a jacket when I go in there! Crank up that heat Wendy’s!
  • TF
    Tiffany Frelix
    Oct 11, 2025
    5.0
    Everything was perfect it was all in order the manager is helpful and the GM is fantastic at her job
  • EH
    Eric Hepner
    Oct 4, 2025
    4.0
    It's Wendy's food. Nothing special there. Super busy, and only 1 person running the counter. He was fast, efficient and friendly.

Frequently Asked Questions About Wendy's

Is 621 - Beall Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.