McDonald's

3.2
1703 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
540 Beall Ave, Wooster, OH
44691, United States

Hours

Reviews

3.2
1,703 reviews
5 stars
471
4 stars
314
3 stars
384
2 stars
180
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with complaints about disrespectful interactions and poor customer service.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food preparation.

Food Quality

Feedback indicated that food quality was often poor, with reports of cold, stale, or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and concerns about food safety.
  • DD
    David
    Nov 15, 2025
    1.0
    I traveled an hour to Mount Vernon to get a McRib. Why can't the local McDonald's serve this? I literally wait all year for this one menu item.
  • CH
    Cuuck Hustead
    Nov 6, 2025
    2.0
    Got some food today here and was very disappointed fries were burnt burger meat was also burnt would have taken it back but I live 6 miles away,not sure if I will go back
  • HH
    Hannah H
    Nov 1, 2025
    1.0
    Had a lady with blue hair open the second window we had to go up to after 5 minutes of waiting at the first, snap our approximate total at us (which she did get right) and then had the gall to try and argue with my partner about the first window. Then when we tried to check the order in the drive thru, the manager who was out of uniform tried to rush us out.
  • CC
    Cheesey Cheese
    Oct 26, 2025
    1.0
    Worthless I've been sitting in this line for 20 minutes worthless group of employees. I pull up to the window and then there's one at the register who won't even open to answer me. People come here on a break from work with limited time that these people do not respect. Every time I pull up to this McDonald's I remember why I don't come to this McDonald's Guess I'll head over to Burger King it's 24 hours
  • KF
    Kyle Foster
    Oct 18, 2025
    1.0
    Will constantly make you wait in the drive thru line, or inside, there's no middle ground. They will ask you to wait at the speaker for 5-25 minutes almost every time. Will 7/10 get something wrong with your order. Or will treat you like you are the problem, not their service (if you can even call it that). Ive known multiple people to get banned from the store just for saying that the service or attitude they give is unprofessional (Bailey, the manager, is actually the one to do such things to paying customers, who try to give respect but dont receive it). Ive spent more time waiting on food from here than I have enjoying eating it.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 540 Beall Ave, Wooster, OH?

McDonald's at 540 Beall Ave, Wooster, OH is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through service that is open 24/7.