McDonald's

3.5
1017 reviews
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Business Details

3905 Burbank Rd, Wooster, OH
44691, United States
(330) 345-6216
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3905 Burbank Rd, Wooster, OH
44691, United States

Hours

Reviews

3.5
1,017 reviews
5 stars
347
4 stars
240
3 stars
174
2 stars
102
1 star
154

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and floors.

Service Quality

Service was frequently described as rude and unprofessional, with many instances of staff being impatient or dismissive.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold, old, or improperly prepared items.

Positive Experiences

Despite the negative feedback, some customers noted friendly service and satisfactory food on occasion.
  • BM
    Bob Moran
    Nov 9, 2025
    2.0
    It's McDonald's.
  • RM
    Regan Mccune
    Oct 25, 2025
    1.0
    Place is always dirty employees are almost always rude not all but working window's taking orders are. I never get take out from here and today proved why I never do got a mcgriddle and had black hair in it i have light brown hair and a red beard so not mine and thats not the first time I will never eat there again thanks for reminding why I never eat McDonald's
  • CC
    chelle
    Oct 17, 2025
    1.0
    The woman taking orders at the drive through was so incredibly RUDE! I am a new app user and she was literally huffing so loud through the speaker because she was impatient even tho I explained that I was unsure how it worked she gave no advise only a stank attitude I didn't deserve to be taken out of my character because she hates her job do her a favor and fire her
  • SR
    Slim Rhec
    Oct 10, 2025
    1.0
    Food was horrible meat was old and sitting in warmer for hours the screwed us out of a sandwich they even gave our kids old food in the kids meals bun was hard also so we went somewhere else place need new workers or shutdown its inexcusable that places are like this I work fast food and I refuse to serve food I wouldn't eat myself I take pride in my job and want people to have the best food possible not to mention kids eat at these places do not go to this McDonald's let them go out of business
  • BT
    Becky Tope
    Oct 8, 2025
    3.0
    There was hardly anyone here. The service was very slow. No interaction. The girl who handed me my food didn't say thank you or have a good day. The manager was doing the schedule in the lobby and was loud. Atleast this visit the manager wasn't yelling at an employee to shut up.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3905 Burbank Rd, Wooster, OH?

McDonald's in Wooster, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer a drive-through service?

Yes, this McDonald's has a drive-through service available during the same hours as the restaurant.