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McDonald's

3.5
(1027 reviews)

Business Details

3905 Burbank Rd, Wooster, OH
44691, United States
(330) 345-6216
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3905 Burbank Rd, Wooster, OH
44691, United States

Hours

Reviews

3.5
1,027 reviews
5 stars
346
4 stars
242
3 stars
177
2 stars
103
1 star
159

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Numerous reviews highlighted rude or unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Several customers complained about cold, old, or poorly prepared food, with some noting cleanliness issues in the restaurant.

Customer Experience

Customers expressed frustration over long wait times and lack of proper customer service, with some noting a lack of acknowledgment or apologies for mistakes.
  • SR
    Shyann Rogers
    Feb 17, 2026
    2.0
    3 times, it happened and the third time is thr last. Every time I order a mocha frap I never get what I ask for on it. I simply ask for an expresso shot AND crushed oreos. And I never get those aside from one time. If they dont have any fine, but maybe tell me instead of just handing me my drink. Other wise ill assume the worst and that is it get put on there. 🙁 Ive let it go to many times (more than 3) if it didn't cost extra money everything it would be fine. But im wasting money that I could use on something else.
  • MF
    Merry Fleming
    Jan 21, 2026
    3.0
    Went through the drive through and service was good just dont like the food got it for grandkids cause that is what they wanted
  • SW
    Stacey Wells
    Jan 8, 2026
    1.0
    When someone says no mustard there's a reason they say no mustard. Normally ive not had a problem but the hamburger had mustard and I didn't catch it before taking a bite good thing I had my epi pen available
  • VW
    Vicky Wallbaum
    Jan 6, 2026
    3.0
    Person working drive through was rude , I wanted order read back to me because on the order screen my order did not show up . I heard her say she did not have time for this. There was one cae in front of me and one car behind me. If she can't handle that she needs to work someplace else. She needs a class in manners. I have not been treated rudely at Mcdonalds until now. This was not a young person working but someone older. I guess McDonald's needs to have classes in manners.
  • MG
    Mike Gortner
    Dec 20, 2025
    1.0
    Got a double quarter meal. Never ever have I got one that the box was soaked in grease. When I opened the box there was so much grease the bun was soaked and completely soggy. The guy at the window never said one word and almost tossed me the bag.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3905 Burbank Rd, Wooster, OH?

McDonald's in Wooster, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer a drive-through service?

Yes, this McDonald's has a drive-through service available during the same hours as the restaurant.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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