McDonald's

3.5
1028 reviews
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Business Details

3905 Burbank Rd, Wooster, OH
44691, United States
(330) 345-6216
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3905 Burbank Rd, Wooster, OH
44691, United States

Hours

Reviews

3.5
1,028 reviews
5 stars
349
4 stars
241
3 stars
176
2 stars
102
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, slow service, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold, old, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, with dirty tables and floors being a common complaint.

Order Accuracy

Many customers experienced problems with order accuracy, receiving incorrect items or missing components.
  • SW
    Stacey Wells
    4 days ago
    1.0
    When someone says no mustard there's a reason they say no mustard. Normally ive not had a problem but the hamburger had mustard and I didn't catch it before taking a bite good thing I had my epi pen available
  • VW
    Vicky Wallbaum
    6 days ago
    3.0
    Person working drive through was rude , I wanted order read back to me because on the order screen my order did not show up . I heard her say she did not have time for this. There was one cae in front of me and one car behind me. If she can't handle that she needs to work someplace else. She needs a class in manners. I have not been treated rudely at Mcdonalds until now. This was not a young person working but someone older. I guess McDonald's needs to have classes in manners.
  • MG
    Mike Gortner
    Dec 20, 2025
    1.0
    Got a double quarter meal. Never ever have I got one that the box was soaked in grease. When I opened the box there was so much grease the bun was soaked and completely soggy. The guy at the window never said one word and almost tossed me the bag.
  • JW
    James Watts
    Dec 10, 2025
    1.0
    Ordered two sandwiches, double quarter pounder and a big Mac. No pickles requested. Got a single quarter pounder, both sandwiches had pickles, wrong size drink and the fries were cold. No idea what happening to places on the north end of wooster, but they need to step their game up. It's fast food, not surgery.
  • AZ
    A Z
    Dec 7, 2025
    1.0
    Burbank Road McDonald’s seriously needs to get it together. I ordered nuggets and they sent me… a bag of sauce. Just sauce. Not one nugget in sight. I called to get it fixed, and instead of acting like a manager, the one on the phone got all defensive and hung up on me. If that’s their idea of “customer service,” I’m scared to see what the bare minimum looks like.🥴 I'm severely second hand embarrassed for each of you working tonight 12/7/25. Between the sloppy order prep and the attitude-filled management, this location is a whole mess. Step it up
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3905 Burbank Rd, Wooster, OH?

McDonald's in Wooster, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer a drive-through service?

Yes, this McDonald's has a drive-through service available during the same hours as the restaurant.