Five Guys

4.3
877 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4299 Burbank Road in Wooster is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4299 Burbank Road, Wooster, OH
44691, United States

Hours

Reviews

4.3
877 reviews
5 stars
545
4 stars
203
3 stars
56
2 stars
30
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and well-prepared, although some noted inconsistencies in quality.

Service

Many reviews highlighted friendly and prompt service, though there were a few complaints about rude staff and poor customer service experiences.

Pricing

Several customers felt the prices were high for the portion sizes and quality, leading to mixed feelings about value for money.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the overall dining experience.

Customer Experience

Overall, customers enjoyed the atmosphere and experience, with many expressing a desire to return despite some concerns about pricing and service.
  • DB
    David Brown
    Nov 4, 2025
    5.0
    THE BEST burgers!
  • DP
    Dustin Pursley
    Oct 22, 2025
    5.0
    Burgers fries and shake all good
  • CW
    Christian Wlczek
    Oct 5, 2025
    3.0
    With every bite I can feel the cholesterol level rising in my veins...
  • CF
    Chris Farmer
    Sep 30, 2025
    3.0
    We were greeted promptly by very friendly staff and again with equally friendly staff for food pick Two burgers, two soft drinks, and one medium fry was $37.33 which was a bit much for the portions and quality but at least they have staff and not kiosks.
  • JL
    Jason Leidich
    Sep 4, 2025
    5.0
    Quick service, good food, freestyle coke machine as always.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.