Dunkin'

3.9
951 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wooster, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1812 Cleveland Rd, Wooster, OH
44691, United States

Hours

Reviews

3.9
951 reviews
5 stars
468
4 stars
201
3 stars
109
2 stars
62
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some report friendly and efficient service, others mention rude staff and long wait times.

Order Accuracy

Many customers express frustration with incorrect orders, particularly with mobile and drive-thru orders.

Product Availability

Several reviews highlight issues with product availability, including missing items and out-of-stock donuts.

Cleanliness and Atmosphere

The location is generally described as clean and pleasant, but some customers noted issues with the restroom being out of service.

Pricing Concerns

Customers frequently mention that prices are high for the quality and quantity of food and drinks.
  • RM
    Rachel McIntosh
    Oct 26, 2025
    1.0
    I’m not usually one for negative reviews. However- this location consistently is a source of agony for me. Never enough for a review, as it’s just inconsistently made or incorrect drinks. For that, I fault myself for continuing to hope they’d be better the next time for the price Today, however…. Oof Ordered via app- it allowed walk in orders. Submitted a slightly larger order than usual in hopes to get breakfast for two. Get there, line is wrapped out to the street with people blocking the turn lanes to get in. Also blocking main traffic flow. Inconvenient but no immediate dilemma to where you can’t get your coffee eventually, right? Ordered to pick up in lobby, it’s fine if you wrap around to the back of the lot of course? Wrong. Lobby closed, doors locked. Do I have 45 minutes to sit in line? No. But I also can’t go in for refund. Can’t cancel order either. So I basically gave Dunkin a 13 dollar donation today. Huzzah. Don’t go to this one unless you like emotional whiplash. You’d get your order sooner if you traveled 20 minutes to the next nearest one.
  • LS
    Luke Shay
    Oct 23, 2025
    5.0
    They remade my drink. And gave me a large it was 10 times better appreciate you guys.
  • CU
    Claudia Uhl
    Oct 7, 2025
    5.0
    Morning spot with granddaughter
  • CS
    C.J. Sallee
    Oct 5, 2025
    2.0
    This is the second day in a row I have ordered dunkin through doordash and them not send half of my order. I am highly upset at this point & might not order from them again.
  • LY
    L Y
    Sep 30, 2025
    5.0
    I have to take time to give 5-stars after my stop today. The line was so long I didn’t think I’d have time, and almost left, but I should have known they’d move it fast. And they did. Fast, friendly, and my order is always made the way I ask. Today wasn’t the exception, but the norm for the Wooster shop.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for the Dunkin' location in Wooster, OH?

Dunkin' Wooster is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, Dunkin' Wooster provides both delivery and curbside pickup services.