Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
733 reviews
5 stars
399
4 stars
160
3 stars
81
2 stars
32
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported consistently slow service, long wait times, and poor management, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, poorly made blizzards, and cold food.
Staff Behavior
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Some customers mentioned cleanliness issues in the dining area, although there were also positive remarks about the renovated space.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed their food, indicating potential for improvement.
- DODaniel ObrienDec 19, 20251.0I go to Orville or Seville
- TUTony UDec 9, 20255.0As Dairy Queens go,this is one of the better ones in the state
- AAaudrinaDec 6, 20251.0Hair was in my food blizzard front lady that was working. The counter was very rude and judging as well. I felt uncomfortable the whole time that I was eating my food cause I could see her watching me through the window
- BMBob MoranNov 11, 20255.0Amazing friendly staff, and they offer pup cups for your furry family
- RCrao creationsNov 2, 20255.0got what we came for! it was quick service & everyone our order was correct
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Wooster, OH?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM every day of the week.
Is Dairy Queen Grill & Chill in Wooster, OH open on holidays?
The location is closed on November 27, December 25, and January 1. On December 24, it is open from 10:00 AM to 5:00 PM, and on December 31, from 10:00 AM to 8:00 PM.
What type of menu items can I expect at Dairy Queen Grill & Chill, Wooster?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve cones, shakes, malts, and DQCakes.com offerings.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location offers a drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill in Wooster family-friendly and accessible?
Yes, they are family-friendly, offer high chairs and booster seats, have restrooms, and are wheelchair accessible.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, the location supports mobile ordering, rewards, and offers exclusive deals through their app.
Where is Dairy Queen Grill & Chill located in Wooster, OH?
It is located at 4771 Cleveland Rd, Wooster, OH 44691-1137, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Lone Star Butcher Shop for steakhouse dining, Willow'dell Plant Nursery for gardening and shopping, and Salem Lutheran Church for religious services.
Are there childcare options near Dairy Queen Grill & Chill in Wooster?
Yes, Stepping Stones Day Care and Care 4 Kids Educational Child Care Center are nearby options for childcare and preschool.
What automotive services are close to Dairy Queen Grill & Chill?
Nearby automotive-related businesses include Summit Motorcars, ProTouch Automotive Detailing, Nagy's Power Sports, Germain Honda of College Hills, and Four Star Auto Services for car sales, repairs, detailing, and parts.