Business Details
About
Mexican Restaurant
Chipotle Wooster is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,280 reviews
5 stars
662
4 stars
271
3 stars
122
2 stars
64
1 star
161
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers frequently reported issues with food quality, including missing ingredients, small portions, and unsanitary conditions.
Cleanliness
Many reviews mentioned that the restaurant was dirty, with unclean tables and a messy prep area.
Inconsistent Experience
While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in quality and service.
- DSDaryl SanchezJan 4, 20261.0My wife went in today for a meal .. everyone seems to be in la la land .. all the employees are rude . They don’t acknowledge your presence when you walk in . To many kids being hired with no common sense or respect towards adults.. there’s this big guy maybe he is a football player rude as hell didn’t even tell me how much my order was .. stop hiring kids in these places your ruining what chipotle stand for
- PCPeyton CarathersDec 27, 20251.0My boyfriend and I came in to get some food for a little bit of a late dinner. I understand that food service workers have a life outside of their jobs and they want to go home. But, when I come in almost two hours before they close and they have no choices of pretty much anything it’s quite upsetting. Almost all of their food was empty and it was only 9 o’clock. The worker had just been slopping the food into our bowls and was honestly pretty rude and kept continuously saying how he wanted to go home. The kitchen had looked like it had been cleaned and one guy was even mopping and they seemed to pretty much be closed.
- NLNick LaterzaDec 23, 20251.0I walk in and I am first stuck in a line of about 3 people ahead of me, which is not a lot at all, (you would think) but there was no staff what so ever in the front and after about 13 minutes of waiting a girl goes to the cash register and starts playing on her phone, meanwhile a line is forming. Then a second girl goes to the front minutes later and starts restocking everything while more and more customers are coming in. About 20 minutes go by and she is still restocking the salsa and the lady in front of me says something about wanting service. The girl working says to “wait and let me finish getting salsa”, then the lady says how we have been waiting a long time which the girl responds with eyeing her up and down and rolling her eyes. Keep in mind the girl at the cash register is on her phone the entire time this ordeal is happening. Overall, food was good but waiting 30 minutes to get served when there are clearly people waiting is unacceptable, I have never had an experience like this before.
- CCCheesey CheeseDec 21, 20251.0This location has definitely went down. I ordered two bowls. they had no fajitas nothing that I wanted to go in my bowl. I basically got rice and the reason why I'm leaving this review is because my corn was frozen. Good grief people and then the condiment, station and beverage was so nasty. Do better. I get the shortest of staff but frozen food from a restaurant that prides themselves on fresh servings not!
- ATAlayna ThiemanDec 18, 20251.0First of all, I downloaded google to write this review. Worst chipotle I have ever been at. Gave me 1/4 of a spoon of rice then proceeded to give my boyfriend (who is a male) 2 spoons full of rice. said they were out of fajita veggies, corn, guac, lettuce and salad dressing. So I paid 12 dollars for a bowl of chicken, beans, rice and sour cream. Also, the entire area was a mess. Also they didn’t put the lid on right so when I pulled it out of my bag the entire thing spilt all over me so I didn’t even get to eat it
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Wooster offer?
Chipotle Mexican Grill in Wooster offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Wooster?
Chipotle Mexican Grill in Wooster is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Wooster offer pickup and delivery services?
Yes, Chipotle in Wooster offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Wooster?
You can place an online order through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Wooster participate in any rewards programs for customers?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What payment methods are accepted at Chipotle Wooster?
Chipotle Wooster accepts credit cards and offers gift cards as payment options.
What is the address and contact phone number for Chipotle Mexican Grill in Wooster?
The restaurant is located at 4124 Burbank Rd, Wooster, OH 44691. The main phone number is +1 330-345-1193.
What nearby restaurants can I visit around Chipotle Wooster for other dining options?
Nearby dining options include Little Caesars (pizza), Penn Station East Coast Subs (sandwiches), Taco Bell (Mexican fast food), Red Lobster (seafood), and Tumbleweed Tex Mex Grill & Margarita Bar (TexMex cuisine).
Are there entertainment options near Chipotle Wooster?
Yes, Cinemark Movies 10 cinema is nearby, providing movie entertainment before or after your meal at Chipotle.
What other services are accessible near Chipotle Wooster for convenience or health needs?
Nearby services include Hometown Urgent Care & Occupational Health for medical care, First National Bank for banking, Nail Spa & Salon for beauty treatments, and Verizon for mobile phone needs.