Arby's

4.2
952 reviews
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Business Details

428 Beall Avenue, Wooster, OH
44691, United States
(330) 264-3688
http://www.arbys.com/locations/us/oh/wooster/428-beall-avenue/store-7677
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
428 Beall Avenue, Wooster, OH
44691, United States

Hours

Reviews

4.2
952 reviews
5 stars
501
4 stars
243
3 stars
120
2 stars
41
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the friendly and helpful staff, highlighting specific employees who provided excellent service.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and delicious meals, others reported issues with cold or poorly prepared items.

Service Speed

Numerous reviews mentioned slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.

Customer Experience

Several customers expressed dissatisfaction with their overall experience due to poor service or food quality, leading to a reluctance to return.
  • NM
    Nate Martin
    Dec 7, 2025
    5.0
    Friendly staff. Em was great!
  • JM
    julia matheny
    Nov 30, 2025
    5.0
    Sweetest staff here , love it 😊
  • NF
    Nancy Firby
    Nov 12, 2025
    5.0
    Great staff, always gets our order right.
  • HH
    Hannah H
    Nov 8, 2025
    3.0
    EJ sucks. The manager was great at the window, but great attitude and service cant make up for bad food and worse service to start with. My sandwich and fries weren’t even half a portion, my fries were stale and seemed like they had been refried, and the roast beef and cheddar sandwich was loaded down with horsey sauce for some reason?
  • CP
    Calesa Phillips
    Oct 18, 2025
    5.0
    I just went through this arbys and one of the employees named keri helped me out and was very friendly and made sure my order was correct after it was messed up. I had a very bad day and she absolutely made my night better. I appreciated everything she did for me🙂
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