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Arby's

4.2
(1007 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3000 Cleveland Ave, Wooster, OH
44691, United States

Hours

Reviews

4.2
1,007 reviews
5 stars
547
4 stars
268
3 stars
104
2 stars
36
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others noted rude behavior and slow service.

Food Quality

Feedback on food quality was varied; while many enjoyed the taste, others complained about cold or stale food and incorrect orders.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting it was well-maintained while others reported unsanitary conditions.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect modifications.
  • MM
    Mike Mills
    Feb 14, 2026
    3.0
    My girlfriend and I ordered our favorite combo. The Smokehouse Brisket. We both commented that it was the worst sandwich we ever got from you guys! It was so fatty and grizzly! Absolutely the worst!
  • AA
    Ashley
    Dec 29, 2025
    1.0
    Once again, I have gone to this Arby's and the shift manager CJ, and the employee Sabrina are flirting, making out, just hands all over each other. I have called the store numerous times, and they do nothing about this situation. It is very unprofessional and inappropriate.
  • DH
    David Hill
    Dec 20, 2025
    5.0
    Always excellent food and service at this location. My only disappointment was they were out of the steak nugget bowls. That's not the stores fault, its a corporate issue. Every Arby's I've visited this month has been out of that item.
  • JC
    Josh C.
    Dec 14, 2025
    1.0
    $15 for cold stale food. Never again.
  • NT
    Nathan Thellman (thegiftofthegods)
    Nov 10, 2025
    1.0
    Waited over 10 minutes in line, spent $30 on 2 meals and THIS is the type of food you serve guests? A crumpled sandwich that was cold? take your business elsewhere

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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