Arby's

4.2
1005 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3000 Cleveland Ave, Wooster, OH
44691, United States

Hours

Reviews

4.2
1,005 reviews
5 stars
548
4 stars
267
3 stars
101
2 stars
36
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or stale food, while others praised the freshness and taste.

Service Experience

Service quality varied significantly; some customers highlighted friendly and efficient staff, while others reported rude service and long wait times.

Cleanliness

The establishment was noted for being clean by some customers, but others mentioned unsanitary conditions and issues with food handling.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, particularly with drive-thru and mobile orders.
  • AA
    Ashley
    Dec 29, 2025
    1.0
    Once again, I have gone to this Arby's and the shift manager CJ, and the employee Sabrina are flirting, making out, just hands all over each other. I have called the store numerous times, and they do nothing about this situation. It is very unprofessional and inappropriate.
  • DH
    David Hill
    Dec 20, 2025
    5.0
    Always excellent food and service at this location. My only disappointment was they were out of the steak nugget bowls. That's not the stores fault, its a corporate issue. Every Arby's I've visited this month has been out of that item.
  • JC
    Josh C.
    Dec 14, 2025
    1.0
    $15 for cold stale food. Never again.
  • NT
    Nathan Thellman (thegiftofthegods)
    Nov 10, 2025
    1.0
    Waited over 10 minutes in line, spent $30 on 2 meals and THIS is the type of food you serve guests? A crumpled sandwich that was cold? take your business elsewhere
  • BM
    Bob Moran
    Nov 9, 2025
    3.0
    Great service, AL though a bit pricey.