McDonald's

3.2
1611 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27570 Chagrin Blvd, Woodmere, OH
44122, United States

Hours

Reviews

3.2
1,611 reviews
5 stars
468
4 stars
323
3 stars
271
2 stars
171
1 star
378

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including old, cold, and improperly cooked items.

Service Speed

Customers frequently complained about slow service, long wait times, and incorrect orders.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative experience.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean bathrooms and dining areas.

Management Issues

There were complaints about poor management and lack of staff training, leading to disorganization and inefficiency.
  • JK
    James Klima
    Jan 2, 2026
    1.0
    Bad review because of condition of parking lot not plowed properly and not salted,if you are handicapped or elderly then stay away owners must be a tightwad
  • AD
    A D
    Dec 28, 2025
    1.0
    Food was old and double cooked. Cheeseburger patties were burnt, dried out, and cheese was completely unmelted, buns cold. Fries were old and hard, dried out, - they had clearly been double fried. Nuggets were old and hard. I'd like to return the two cheeseburgers we didn't touch for a refund. Tired of getting such icky food from McDonald's restaurants, it's more of the rule than the exception now. Tired of these companies stealing my money by serving garbage
  • CP
    Captain Panda
    Dec 27, 2025
    1.0
    This place is a disgrace! Service at the counter is nonexistent. The kiosks weren't giving receipts. The bathrooms were filthy.
  • AF
    Andy Fortney
    Dec 18, 2025
    1.0
    As much as I love McDonald's their food is not what it used to be is expensive and it takes you forever please just skip all McDonald's
  • KD
    khalid dousa
    Dec 15, 2025
    1.0
    Absolutely the worst experience at McDonald’s in Woodmere. The woman taking our order—her name was either Paris or Harris (not entirely sure)—was extremely rude and unprofessional. While we were placing our order, she made strange noises, mocked the way we spoke, and then repeated our order back in a sarcastic and disrespectful manner. This behavior was completely unacceptable, uncalled for, and embarrassing. Customers should never be treated this way. It was a shameful experience and reflects very poorly on the establishment.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Woodmere, OH?

McDonald's in Woodmere, OH, is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.