Business Details
About
Mexican Restaurant
Chipotle Eton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
789 reviews
5 stars
253
4 stars
126
3 stars
66
2 stars
61
1 star
283
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as filthy, with dirty tables, overflowing trash, and unsanitary conditions in the kitchen.
Customer Service
Staff are often described as rude, unhelpful, and unprofessional, with many customers expressing frustration over poor service and lack of attention.
Food Quality
Customers consistently report issues with food quality, including undercooked rice, overcooked meat, and missing ingredients.
Management Issues
There are numerous complaints about poor management, including staff being untrained, unmotivated, and the restaurant frequently running out of key ingredients.
Operational Hours
The location has been noted for inconsistent hours, often closing early or only accepting online orders without proper communication.
- GEGeneva elkinsNov 14, 20251.0This is absolutely one of the most disgusting restaurants I have ever visited on the evening of 11/13/2025 It was not even crowded. The girl working the counter was incredibly distracted. The counters where the cutlery is was horrendous. Then my queso was old and discolored. I was at work so had no time to go back in but I bet a visit from the health department would probably turn up a whole slew of violations. Horrendous customer service. Horrendous food, and horrendous atmosphere. This is exactly how establishments go out of business. By tolerating this abject carelessness by employees. You are serving food to human beings not cattle. Absolutely horrendous.
- GDgia davisNov 11, 20251.0the workers at this chipotle are completely useless. forgot my guac and my free queso scan didn’t go through either. no order confirmation number so i can’t even go on the app. charged me and my friend together after we explicitly said not to
- BSBlue SkyyOct 23, 20251.0Just walked in at 11:22 and was told that the business that is supposed to be open at 1045 am is not open yet because they don’t have rice. No apology, just a semi attitude towards the customer who arrived during the hours you’re supposed to be open and prepared. YUCK!
- MMMary MooreOct 18, 20251.0Absolutely filthy location, trash everywhere on the patio and in the parking lot. Staff are your typical don't care group of kids. And you can expect absolutely everything that is cooked to be incredibly overdone.. steak was crunchy.... fajitas were almost disintegrated..
- MDMary Logan DillowOct 15, 20251.0so sorry again to the staff at the woodmere chipotle for coming in and asking for a burrito! rude staff, dirty environment, everyone is standing blankly as if the tables in the dining area is not covered in boxes
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Woodmere offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 28077 Chagrin Blvd, Woodmere?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Woodmere offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Woodmere?
You can order online through Chipotle's official ordering website or mobile app.
Is Chipotle Mexican Grill at this location welcoming to all customers?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
What sustainability practices does Chipotle Mexican Grill in Woodmere follow?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Are gift cards and catering services available at Chipotle Mexican Grill in Woodmere?
Yes, the location offers gift cards, catering, and catering delivery services.
Which nearby coffee shop can I visit before or after eating at Chipotle in Woodmere?
Starbucks is a nearby coffee shop where customers can enjoy a coffee before or after their meal at Chipotle.
How can nearby stores like AT&T help customers visiting Chipotle Mexican Grill in Woodmere?
Nearby AT&T stores provide mobile phone accessories and services, which can be convenient for customers needing phone support while placing orders or using the Chipotle app.
Are there fitness or recreational venues near Chipotle Mexican Grill in Woodmere that I can visit?
Yes, nearby places like GrooveRyde and Ryze Grind Fitness offer sports and recreation activities for customers to enjoy around their visit to Chipotle.