Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,010 reviews
5 stars
283
4 stars
187
3 stars
168
2 stars
84
1 star
288
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and dismissive towards customers.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Management Issues
Several reviews mentioned unprofessional behavior from management, including rudeness and lack of accountability.
Food Quality
While some customers enjoyed the food, many reported issues with cold or improperly prepared items.
- FFFletcher1 day ago1.0It took 40 minutes for my food to come out I don’t even know how that’s possible all I ordered was a Big Mac and a drink it baffles me how I can be the only one in the restaurant and it still take over half an hour and they didn’t even compensate me with anything 1 star is definitely deserving
- APar p5 days ago1.0i’ve literally never had a good experience here. people are beyond rude and mess up the orders all the time. just came there and there was an older lady at the window refusing to give us our sauce that comes with the chicken nuggets because we didn’t pay extra for it. mind you it comes with the chicken nuggets meal as it always has. i also asked for buffalo and they gave me something in a clear container, i dont even know what it is but it isn’t buffalo sauce. then the lady at the window finally gave us our sauce and slammed the window. beyond unprofessional. i get home and look at my burger that i added bacon to, and they gave me one tiny piece the size of my thumb. i paid extra for that. overall this mcdonald’s is just rude, unprofessional and inconsiderate of any of their customers. this is only one of probably 100 bad experiences at this location alone.
- SGstephanie gambrelNov 5, 20251.0Waited in line for a mobile app for 15 minutes in the Drive-Thru go inside to get customer service and they won't even speak to you they said that that you could cancel it through the app and didn't even have it to courtesy to even give you I contact very disrespectful disgusting store
- SHSean HillNov 4, 20251.0The worst drive thru management I’ve ever seen at a McDonald’s
- MBMegan BryantOct 28, 20251.0Not them serving me a biscuits and gravy with a gravy in a bowl and the biscuit on the side wrapped in a towel? What kind of craziness is that? Not only that, i get my hash browns and the employees peeled the monopoly pieces off of every hashbrown bag! Definitely dont waste your time here!!!! Gross!
Frequently Asked Questions About McDonald's
What are the general opening hours of McDonald's at 10573 Springfield Pike, Woodlawn?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight, except Sundays when it opens at 6:00 AM and closes at midnight.
Can I get food delivered from this McDonald's, and when is delivery available?
Yes, delivery is available Monday through Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.
What online options exist for ordering food from this McDonald's?
You can order through the McDonald's App, available on iOS and Android, or via their online delivery link at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's on Springfield Pike?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's offer to customers?
Services include a drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any nearby shopping centers or retail areas close to McDonald's?
Yes, Glenwood Crossing shopping center and Boost Mobile Glenwood Shopping Center are nearby, offering shopping and mobile phone stores accessible before or after your visit to McDonald's.
What recreational or park areas are near this McDonald's location?
Glenwood Gardens and Highfield Discovery Garden are local parks you can visit nearby for relaxation or recreation.
Are there other dining options near McDonald's on Springfield Pike?
Yes, nearby you can find Fusabowl (sushi and Asian cuisine), Hook Fish & Chicken (American and fast food), Waffle House (breakfast and diner), Pizza Hut, and several Mexican and Salvadoran restaurants.
What nearby medical or health services are available near McDonald's?
Hometown Urgent Care & Occupational Health and Blaise Gatto family practice are nearby healthcare services accessible close to McDonald's location.