McDonald's

3.1
1012 reviews
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Business Details

10573 Springfield Pike, Woodlawn, OH
45215, United States
(513) 771-8890
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10573 Springfield Pike, Woodlawn, OH
45215, United States

Hours

Reviews

3.1
1,012 reviews
5 stars
283
4 stars
188
3 stars
168
2 stars
84
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Long Wait Times

Many customers reported excessively long wait times for their orders, both in the drive-thru and inside the restaurant.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Management Issues

Several reviews pointed out poor management practices, including rude behavior from managers and inadequate staffing.

Food Quality

While some customers enjoyed the food when it was served, many reported receiving cold or improperly prepared items.
  • GA
    Gilly Adu
    Dec 21, 2025
    1.0
    This is the worst McDonald’s ever. It’s soooo bad, it’s ridiculous, unbelievable how terrible
  • FF
    Fletcher
    Nov 23, 2025
    1.0
    It took 40 minutes for my food to come out I don’t even know how that’s possible all I ordered was a Big Mac and a drink it baffles me how I can be the only one in the restaurant and it still take over half an hour and they didn’t even compensate me with anything 1 star is definitely deserving
  • AP
    ar p
    Nov 19, 2025
    1.0
    i’ve literally never had a good experience here. people are beyond rude and mess up the orders all the time. just came there and there was an older lady at the window refusing to give us our sauce that comes with the chicken nuggets because we didn’t pay extra for it. mind you it comes with the chicken nuggets meal as it always has. i also asked for buffalo and they gave me something in a clear container, i dont even know what it is but it isn’t buffalo sauce. then the lady at the window finally gave us our sauce and slammed the window. beyond unprofessional. i get home and look at my burger that i added bacon to, and they gave me one tiny piece the size of my thumb. i paid extra for that. overall this mcdonald’s is just rude, unprofessional and inconsiderate of any of their customers. this is only one of probably 100 bad experiences at this location alone.
  • SG
    stephanie gambrel
    Nov 5, 2025
    1.0
    Waited in line for a mobile app for 15 minutes in the Drive-Thru go inside to get customer service and they won't even speak to you they said that that you could cancel it through the app and didn't even have it to courtesy to even give you I contact very disrespectful disgusting store
  • SH
    Sean Hill
    Nov 4, 2025
    1.0
    The worst drive thru management I’ve ever seen at a McDonald’s
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Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 10573 Springfield Pike, Woodlawn?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight, except Sundays when it opens at 6:00 AM and closes at midnight.