Wendy's

3.7
760 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
100 Main Street, Wintersville, OH
43953, United States

Hours

Reviews

3.7
760 reviews
5 stars
278
4 stars
209
3 stars
114
2 stars
51
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times both in the drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and stale products.

Customer Experience

Several customers expressed frustration with rude or inattentive staff, contributing to a negative dining experience.

Atmosphere

The atmosphere was often described as chaotic, with many customers noting a lack of cleanliness and a stressful environment.

Management Issues

Multiple reviews pointed to poor management and staffing problems, suggesting a lack of oversight and support for employees.
  • JW
    Jamie Wilson
    Nov 16, 2025
    5.0
    The service at Wendy's in Weirton has improved significantly. The food was very good.
  • TC
    Tom Critser
    Oct 29, 2025
    1.0
    My wife and I went thru the drive -thru, placed our order. Upon arriving at home we got the bag and other belongings out of our car, went into the house, opened the bag,my wife's order was correct my order was not. When I took it back, I waited in line inside the store. When I explained what or where the mistake was made I was greeted with attitude about how they were going to fix it was asked what did you want, with attitude, I got my sandwich after 4.5 miles of extra, unnecessary travel. With attitude, but these people that work these places want top pay for minimum performance. You're welcome ya just lost another customer.
  • LH
    Lily Harris
    Oct 5, 2025
    1.0
    Customer service was a zero Food was a zero Atmosphere was a zero Just spent 45 minutes waiting in line/being ignored in the dining room. Service was terrible because they mainly cared about the drive through customers. Food was a zero because I didn’t even get to taste it. Walked out before my mom blew up about how slow everything was. Atmosphere was a zero because of how many angry customers there were. Do better please. It’s no longer 2020 with covid going on. You can’t just focus on the drive through.
  • CM
    Chuck Moore
    Sep 20, 2025
    1.0
    I stopped going to Wendy's a decade ago and tonight reminded me of why. I've provided 2 photos. One is fiction (what you make people believe they are getting) and fact (the garbage I brought home) Also nice to know you've now switched to tossing plastic cheese on your baked potatoes! Good stuff!
  • MC
    Michael Caskey
    Sep 7, 2025
    4.0
    It actually made a fresh unliken pittsburgh

Frequently Asked Questions About Wendy's

Is Wintersville 10 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.