Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, often exceeding 20 minutes, which is contrary to the fast food expectation.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold, burnt, or unsanitary food conditions.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others noted rudeness or lack of attentiveness.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in restrooms and dining areas, impacting the overall dining experience.
SY
Shaun Youngblood
Nov 17, 2025
1.0
Almost every time you go there, your food is not going to be correct just to let you know, they don't know what they're doing i swear
TM
Taylor Morris
Oct 20, 2025
1.0
It's been 5 minutes, and I'm still waiting. Rude.
JM
James Mulcahy
Sep 14, 2025
2.0
Stopped in for a quick bite on the way home. Parking lot was pretty empty. Walked to the counter and saw a guy standing there. After a minute or so I asked if he had ordered and he said he was waiting on his food, but it had taken him 15 minutes to order it. I walked out.
The purpose of going to a fast food restaurant is to get your food fast.
DG
Dave Givens
Aug 1, 2025
1.0
It took me 23 minutes to receive my food. Then after I got home, the fries were cold. Great job. Longest wait time ever.
CS
Carl Smith
Jul 29, 2025
5.0
My favorite thing there is to mc gang banger you take a McDouble and McChicken and slap them together and throw some honey and some french fries and chicken nuggets on it simply fire