Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, often exceeding 20 minutes, which is not acceptable for a fast food restaurant.
Order Accuracy
Many reviews indicated that orders were often incorrect, with missing items or wrong modifications.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, burnt, or unsanitary, including hair found in meals.
Staff Attitude
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Cleanliness
The restaurant's cleanliness was inconsistent, with reports of dirty restrooms and greasy floors.
JJ
Jordan Johnson
Jan 2, 2026
4.0
Always had good luck getting what I order and it tasting as good as mcdonald's can I guess.
EK
Eddie K.
Dec 19, 2025
1.0
Hadn’t been to a McDonalds in literally 5 years. Decided to give it a go for the nostalgia. Ordered 2 McDoubles and 2 McChickens. Was asked to immediately pull up and wait. Waited for 20 minutes. All sandwiches made wrong and one missing. However, they did include some complimentary Buffalo Sauce for some strange reason. Maybe I’ll try again in 5 years.
CW
Cheyenne Watkins
Dec 16, 2025
1.0
Fix your stupid app. I paid through the app, didn't bring my wallet, went to pick it up and they said it didn't come through, it's a "common issue" with the app so I had to cancer the order online and pay there. But I didn't bring my wallet because I already paid. The person at the window was super sweet and attempted to get the manager to compat least my crying daughters meal and the manger was extremely rude to the worker for asking. Someone needs to have a conversation with her about how to speak and treat her employees. So my daughter didn't get her food, the person just trying to do their job was treated poorly by someone above them, AND it used my points.
AS
Ashley Summers
Dec 9, 2025
5.0
Got the Grinch meal. Ordered online, waited inside for 45 min but it was 5pm. Food was good!
SY
Shaun Youngblood
Nov 17, 2025
1.0
Almost every time you go there, your food is not going to be correct just to let you know, they don't know what they're doing i swear