Dunkin'

3.6
201 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wintersville, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 Canton Rd, Wintersville, OH
43953, United States

Hours

Reviews

3.6
201 reviews
5 stars
86
4 stars
38
3 stars
24
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

The morning staff received high praise for their friendliness and efficiency, while the afternoon and evening staff were often described as rude and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent drink quality.

Wait Times

Customers frequently complained about long wait times, especially during peak hours, with some stating they waited over 20 minutes.

Product Availability

There were numerous complaints about the store running out of popular items, particularly donuts and specific drink ingredients.

Overall Experience

While some customers enjoyed their visits, many expressed frustration with the service and product quality, leading to a mixed overall impression.
  • AA
    availyz_
    Nov 14, 2025
    1.0
    my grandma came home with my drink, and when it got here, the cold foam can clearly needed to be tossed.. They should've got a new one??! But instead, there was hardly any cold film on my daydream refresher, And the cold foam that WAS there was CLUMPY? why would you even serve that to a customer?
  • MP
    Monica Paulman
    Sep 26, 2025
    4.0
    I go there every Friday for coffee. Patricia always works the drive thru and could not be nicer! Even gave me a free donut today because my baby was screaming so hard.
  • VH
    Vicki Hernandez
    Sep 6, 2025
    1.0
    I don't normally complain about businesses, but every time I go there in Wintersville they mess up my drink. All I order is a large Carmel Iced Dunklate with cold foam.. This time they didn't add the cold foam or the caramel sauce! I would've went back like I normally do, but was busy, so I guess I'll just drink whatever they give me. 😡 The Steubenville one is much better!
  • JM
    Jerry McClelland
    Jun 29, 2025
    5.0
    It is Sunday at 4 PM. Kira and Ashley are the only 2 workers they are running out of stuff. The drive through line is long, but they are hustling and doing what they can and still are very nice. So if you go to this Dunkin' Donuts, in Wintersville, be nice and try to be patient with these girls, they are doing their best.It is not their fault that they are running.Out of stuff they do not do the ordering or the scheduling. Girls, I really apprethat you're not walking out.Because of situations that are not in your control you're very good workers and the company should be very pleased to have you.
  • BL
    Brumfield Loretta
    Jun 21, 2025
    2.0
    Worst coffee ever ,they definitely forgot to add something, it tastes like burnt coffee. Never again will I be back to this one .

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wintersville, OH?

Dunkin' in Wintersville, OH is open every day from 4:30 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.