Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,213 reviews
5 stars
507
4 stars
322
3 stars
183
2 stars
66
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Staff Attitude
Several customers noted rude or unhelpful staff, with some praising individual employees for their friendliness amidst overall poor service.
Management Issues
There were complaints about poor management practices, including staff being overwhelmed and lack of proper training.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, particularly highlighting specific employees who provided excellent service.
- LJLisa JenkinsNov 14, 20251.0Left work drove 10 to get lunch. Drove back to work, found out did not get what I ordered. Instead some nasty looking sandwich! The girl at drive thru wasn’t even paying attention. She was not looking at me while handing me my order but talking to other employees. Stopped going for awhile because service was so bad! Guess there’s been no improvement!!
- JHJustin HunterNov 13, 20251.0Only car in the line, and then sending you off to the door waiting for your food for over 10 minutes is not fast food.
- AGAdam GreenOct 25, 20251.0Lazy workers sat there for 5 minutes inside just to place an order every worker saw me and nobody came to take my order
- RMRita McCormickOct 18, 20251.0Worst Wendy's around it takes forever to get thru the drive thru, they ain't never busy and it's a joke for it to take 30 mins in the drive thru when two cars are in front of you.new management is needed here been this way since COVID! That's like five years now this place has sucked I would rather have a ralleys or a long John slivers back in yo over this BS!
- KMKevin MooreOct 18, 20251.0Ordered online at 345pm got there at 415pm line was long in drive thru so I went in to pick up food and stood there for 20 min with no help or being asked what I needed then went back to my car got back in drive thru line were I waited another 25 min to only be told to pull forward to the door that my food was still not ready did not get my food till 500pm they need to really figure thing out I manage a business myself and the wait for food here is horrible...
Frequently Asked Questions About Wendy's
Is Wilmington 1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wilmington, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wilmington, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 382-1340.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wilmington 1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Wilmington, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Wilmington?
Wendy's drive-through in Wilmington is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Wilmington serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for delivery or pickup.
What payment methods does Wendy's Wilmington accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's location?
Yes, dine-in service is available in addition to drive-thru, delivery, and takeout.
How can I contact Wendy's Wilmington for feedback or questions?
You can call (937) 382-1340 directly, use live chat on their website, or leave feedback via the Wendy's Customer Satisfaction Survey.
Where is Wendy's Wilmington located?
Wendy's is located at 1055 Romback, Wilmington, OH 45177.
What nearby dining options are available around Wendy's Wilmington?
Nearby dining options include Dairy Queen, Bob Evans, Donatos Pizza, Hot Head Burritos, and Roosters, offering a variety of cuisines to explore before or after your visit.
Are there any parks near Wendy's that visitors can enjoy?
Yes, visitors can enjoy nearby parks such as David R. Williams Memorial Park Splash Pad, Denver Park, J. W. Denver William's Memorial Park, and Denver-Williams Park for recreational activities.
What nearby services can help customers before or after visiting Wendy's Wilmington?
Nearby helpful services include Fifth Third Bank for financial needs, Express Employment Professionals for job seekers, and The Little Clinic for walk-in medical care.