Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,213 reviews
5 stars
507
4 stars
322
3 stars
183
2 stars
66
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Customer Service
While some customers praised individual employees for their friendliness and helpfulness, many others reported rude service and poor management behavior.
Food Quality
Numerous reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Management Issues
Several customers expressed dissatisfaction with management practices, citing poor employee treatment and lack of effective oversight.
- SJSamantha JacksonDec 1, 20255.0This morning at 6am I pulled through the drive thru in desperate need of a powerade (I've been so sick and none of the other restaurants have powerade anymore) and something small to eat in order to take my medicine. I pulled up and asked if they had powerade and he said yes, and then I ordered an oatmeal bar. He said they didn't have them anymore and was really nice about it it's not his fault they didn't have it. I got up to the window and he said he forgot to ask me what flavor powerade I wanted and I said blue. That would be my luck they don't have blue powerade lol. He listed off the other flavors and I chose a different one and it was totally fine I wasn't upset or anything, but when I kept trying to pay for it the manager said no no it's on us sorry for not having what you wanted just give us a review on the wendyswantstoknow thing-- we'll I didn't get a receipt so I couldn't leave a review there. I hope this review here will suffice. It was a very pleasant experience even though they didn't have what I wanted and I really appreciated the customer service. 😊 The manager mentioned his name on the speaker but I forgot so Dec 1st 6am whoever the manager was this day, you're awesome
- LJLisa JenkinsNov 14, 20251.0Left work drove 10 to get lunch. Drove back to work, found out did not get what I ordered. Instead some nasty looking sandwich! The girl at drive thru wasn’t even paying attention. She was not looking at me while handing me my order but talking to other employees. Stopped going for awhile because service was so bad! Guess there’s been no improvement!!
- JHJustin HunterNov 13, 20251.0Only car in the line, and then sending you off to the door waiting for your food for over 10 minutes is not fast food.
- AGAdam GreenOct 25, 20251.0Lazy workers sat there for 5 minutes inside just to place an order every worker saw me and nobody came to take my order
- KMKevin MooreOct 18, 20251.0Ordered online at 345pm got there at 415pm line was long in drive thru so I went in to pick up food and stood there for 20 min with no help or being asked what I needed then went back to my car got back in drive thru line were I waited another 25 min to only be told to pull forward to the door that my food was still not ready did not get my food till 500pm they need to really figure thing out I manage a business myself and the wait for food here is horrible...
Frequently Asked Questions About Wendy's
Is Wilmington 1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Wilmington?
Wendy's drive-through in Wilmington is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Wilmington serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for delivery or pickup.
What payment methods does Wendy's Wilmington accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's location?
Yes, dine-in service is available in addition to drive-thru, delivery, and takeout.
How can I contact Wendy's Wilmington for feedback or questions?
You can call (937) 382-1340 directly, use live chat on their website, or leave feedback via the Wendy's Customer Satisfaction Survey.
Where is Wendy's Wilmington located?
Wendy's is located at 1055 Romback, Wilmington, OH 45177.
What nearby dining options are available around Wendy's Wilmington?
Nearby dining options include Dairy Queen, Bob Evans, Donatos Pizza, Hot Head Burritos, and Roosters, offering a variety of cuisines to explore before or after your visit.
Are there any parks near Wendy's that visitors can enjoy?
Yes, visitors can enjoy nearby parks such as David R. Williams Memorial Park Splash Pad, Denver Park, J. W. Denver William's Memorial Park, and Denver-Williams Park for recreational activities.
What nearby services can help customers before or after visiting Wendy's Wilmington?
Nearby helpful services include Fifth Third Bank for financial needs, Express Employment Professionals for job seekers, and The Little Clinic for walk-in medical care.