Subway

3.5
216 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Wilmington Subway® Restaurant at 2855-B Progress Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2855-B Progress Way, Wilmington, OH
45177, United States

Hours

Reviews

3.5
216 reviews
5 stars
84
4 stars
47
3 stars
24
2 stars
13
1 star
48

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and old food.

Service Quality

Customer service experiences varied widely, with some employees praised for their friendliness while others were reported as rude or unprofessional.

Food Quality

Several customers complained about stale or poorly prepared food, while others enjoyed fresh and well-made sandwiches.

Order Management

Issues with online orders and incorrect charges were frequently mentioned, indicating a lack of organization in handling orders.

Staffing Issues

Many reviews pointed out understaffing and slow service, particularly during busy times.
  • SA
    Samuel Ahrmann
    Oct 9, 2025
    1.0
    This Subway was honestly rough from start to finish. The place looked dirty the moment I walked in — tables messy, counters not wiped down, and overall just uninviting. The lettuce looked old and wilted, and the tomatoes were sliced so thin they were practically see-through. They even tried to count the end piece of a tomato as a full slice. The employee making the sandwich seemed completely distracted by… nothing in particular. And to top it off, she was wearing Rudolph the Reindeer pajama pants while working the counter. Between the unprofessional appearance and the overall lack of care, this location feels like it’s running on autopilot. Definitely not what I expect from Subway — won’t be coming back to this one.
  • TS
    Tj Sizemore
    Sep 19, 2025
    1.0
    Learn how to read online orders and the NOTES section
  • KK
    K
    Sep 9, 2025
    5.0
    Friendly servers quick preparation.
  • MC
    Michael Curtis
    Sep 2, 2025
    3.0
    My bread was very stale and old.
  • BK
    Bruce Kenyon
    Aug 23, 2025
    1.0
    Over charged and treated poorly when I asked for refund Made to feel their poor service was created by me and I was at fault the girl even told me she was the owner. I do recommend this place.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 2855-B Progress Way, Wilmington?

Subway at 2855-B Progress Way is open daily from 9:00 AM to 9:00 PM.

Does Subway at this location offer delivery and curbside pickup services?

Yes, Subway offers delivery and curbside pickup services at this location for your convenience.