At Papa Johns Pizza in Wilmington, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wilmington pizza for any occasion. Call us for pizza delivery in Wilmington or stop by 1561 Rombach Avenue for carryout to order the best pizza in Wilmington, along with breadsticks, wings, and more!
Customers reported inconsistent food quality, with some praising the freshness and taste while others complained about undercooked or stale items.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor handling of complaints.
Order Accuracy
Frequent issues with order accuracy, including missing toppings and incorrect items, leading to customer dissatisfaction.
Cleanliness
Concerns raised about cleanliness and sanitation in the store, with some customers describing it as dirty and cluttered.
Delivery Issues
Several complaints about delayed deliveries and lost orders, impacting overall customer experience.
MB
Melissa Briscoe
3 days ago
1.0
I set an online order for delivery at 7:30. It's been over an hour and it's still not here. This is not the first time it has happened either. Everytime I order delivery , it's always up to an hour late.
I love the pizza. But not the wait time.
If you order delivery, don't expect it to come on time.
Update: it has now been over an hour and a half. And it's still not here
AR
Amber R
3 days ago
1.0
Placed a carry out order and went to pick it up and it still wasn’t done. Over an hour from when placing the order. There was a lot of people waiting and no one at the counter helping. The worker finally came over to ask for my name after standing there for 10-15mins. Said that they are getting multiple orders and my order probably wasn’t done yet. I told her that the app said it was done and she said no it probabaly isn’t because the system isn’t correct. Workers are rude and frantic. Need a better system. Go to a different pizza place
TB
Terry Brown
Nov 11, 2025
5.0
Great, as always
NK
Nathan King
Nov 6, 2025
2.0
Waited way too long for a web order. Not even an apology for the delay. Great customer service.
What are the delivery hours for Papa Johns Pizza in Wilmington, OH?
Delivery is available from 10:15 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I place a carryout order at Papa Johns Pizza?
Yes, carryout orders can be placed with takeout hours from 10:15 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does Papa Johns Pizza in Wilmington offer contactless delivery?
Yes, they provide no-contact delivery service for safety and convenience.
Where is Papa Johns Pizza located in Wilmington, OH?
The restaurant is located at 1561 Rombach Avenue, Wilmington, OH 45177.
What types of food products does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I order Papa Johns Pizza online for delivery or pickup?
You can order online through their website at https://www.papajohns.com/order/viewStoreMenu/ or via their mobile apps available on both iOS and Android.
What nearby places can I visit before or after dining at Papa Johns Pizza?
Nearby places include Kairos Coffee for a coffee break, Wilmington News Journal for local news, and Clinton County Country Squares if you enjoy dance clubs and community events.
Are there any nearby options for automotive services near Papa Johns Pizza?
Yes, Smyth Automotive and O'Reilly Auto Parts are nearby for automotive repairs and parts if needed during your visit.
Where can I find nearby banking and financial services when visiting Papa Johns Pizza?
You can find Wright-Patt Credit Union and Fifth Third Bank - Rombach close by for any banking needs.
Does Papa Johns Pizza in Wilmington have any competitors in the area I should know about?
Competitors include Pizza Hut, Domino's, Little Caesars, Papa Murphy's, and Marco's Pizza in the region.