McDonald's

3.4
1425 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1272 Rombach Rd, Wilmington, OH
45177, United States

Hours

Reviews

3.4
1,425 reviews
5 stars
472
4 stars
313
3 stars
267
2 stars
121
1 star
252

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing or incorrect items in their orders.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru and during peak hours.

Food Quality

Feedback varied on food quality, with some praising hot and fresh meals while others complained about cold or poorly prepared food.

Staff Attitude

Customer experiences with staff were mixed, with some noting friendly service while others reported rudeness and unprofessional behavior.
  • MH
    Marcia Holsinger
    Dec 31, 2025
    5.0
    My favorite coffee shop ☕❤️
  • NN
    Nat22
    Dec 13, 2025
    1.0
    Left out my hash browns and sausage. Hash browns are the only reason I bother to order. Can make the rest myself. At least I got ketchup for once but no hash browns to put them on . Tired of messed up orders. It's too expensive for you to not do a proper job!!
  • SS
    Sarah
    Dec 6, 2025
    1.0
    Should not have to wait a half an hour to 45 minutes for food in the pick up line.
  • CC
    Captainscrim59
    Nov 14, 2025
    1.0
    Really dude come one I get your night shift sucks and your lines are slow as someone who was a kitchen department manager back in the day for McDonald’s I’d write you up
  • AM
    Amanda Masters
    Nov 14, 2025
    4.0
    Today (11•14•2025) is the SECOND time that I items were missing from my order. I had the receipts both times, but I did not have time to park my car and walk in and get rest of my order because I was either on my way to pick up/drop off my two older kids to/from school that's why I went through the the drive through in the first place...get it together McDonald's!!

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 1272 Rombach Rd, Wilmington, OH?

The restaurant is open from 5:00 AM to 10:00 PM Monday through Thursday and on Sunday; from 5:00 AM to 11:00 PM on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM until midnight.