Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
469 reviews
5 stars
225
4 stars
88
3 stars
65
2 stars
30
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some praising friendly and attentive staff, while others reported poor service and communication issues.
Food Quality
Food quality received mixed reviews; some customers enjoyed fresh and hot meals, while others complained about overcooked items and high prices.
Cleanliness
Cleanliness was a recurring issue, with several customers noting dirty conditions in the dining area and restrooms.
Pricing Concerns
Many customers expressed dissatisfaction with pricing, citing high costs for food and additional charges for modifications.
Atmosphere
The atmosphere was described as inconsistent, with some enjoying the location and others finding it uninviting or poorly maintained.
- KMKat MarshallNov 10, 20255.0My friend got a burger here and loved it!
- MHMiles HostetlerSep 29, 20255.0Our server was amazing I think her name was Peyton! She was truly awesome and super friendly.
- ABAndrea B.Sep 27, 20251.0The food tasted fine, but I'm very irritated by the way we were charged. A $6.99 hamburger kids meal turned into a nearly $9 meal because we were charged $.89 EACH for adding lettuce and tomato. Plus $.89 for a few chopped onions on a chili dog and $.99 for a honey mustard sauce for chicken strips? When I changed my order to two chicken strips instead of four (a la carte), the cashier removed the $2 combo meal offer he had just applied to our combo meal. Besides this, the condiments, straws, and fountain water are not accessible from the dining area, which means asking every time for any extras or refills you need, but if it's busy, you have to wait. We were not given straws with our cups of water. The cashier spoke quickly and was not easy to understand, which left my whole family agitated as they each tried to place their orders. I would not recommend coming here.
- MNMakarand NemadeSep 3, 20255.0The Dairy Queen right off I-71 on OH-65 is an absolute gem. The location is perfect right on the exit. The customer service here goes above and beyond—friendly smiles, quick service, and genuine care. The food and treats are always fresh, and my milkshake was mixed to perfection. The staff made sure my order was just right. The multilingual staff even checked back to ensure I was happy. If you’re traveling through the area, this DQ is a must-stop for both great food and outstanding hospitality.
- WJWanda JaremaAug 9, 20254.0It's a Dairy Queen. But, the blizzard, the cheeseburger, and the service was great!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular dining hours for Dairy Queen Grill & Chill at 59 Gano Rd, Wilmington?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 8:00 PM for regular dining.
When is the drive-thru service available at this Dairy Queen location?
The drive-thru is open every day from 10:30 AM to 8:30 PM, offering convenient service.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does this Dairy Queen offer family-friendly amenities?
Yes, it welcomes families with amenities like high chairs, restrooms, seating, and a drive-thru.
Can I order food online or via a mobile app at this Dairy Queen?
Yes, you can order online via their website or use the Dairy Queen app for mobile ordering and exclusive deals.
What is the address and contact number for Dairy Queen Grill & Chill in Wilmington, OH?
The address is 59 Gano Rd, Wilmington, OH 45177-9643. The main phone number is +1 937-366-6391.
Are there other dining or convenience options near Dairy Queen Grill & Chill?
Yes, nearby options include Ralph's American Grill, Subway, Wendy's, McDonald's, and several gas stations like bp and One9 Fuel Stop for convenience.
Are there nearby places where I can get fuel or vehicle services when visiting Dairy Queen?
Yes, nearby gas stations and automotive services include bp, One9 Fuel Stop, Pilot Flying J, Shell, CAT Scale, and U-Haul Neighborhood Dealer.
Can I find accommodations nearby if I plan to stay overnight near Dairy Queen Grill & Chill?
Yes, the Holiday Inn Wilmington and Roberts Centre are nearby hotels providing accommodation options.
Are there any local attractions or event venues close to Dairy Queen where I could visit before or after my meal?
Yes, Roberts Convention Center, Midwest Regional Tow Show, OVKA Swap Meet, and Wilmington - Columbus Doll & Bear Show are nearby places for entertainment and events.