Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
733 reviews
5 stars
413
4 stars
163
3 stars
79
2 stars
34
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted issues with rude management and poor customer service experiences, particularly with a manager named Diane.
Food Quality
Mixed feedback on food quality; while some enjoyed the ice cream and burgers, others reported stale or poorly prepared items.
Cleanliness
Concerns were raised about cleanliness, including unpleasant odors and unsanitary conditions in the restaurant.
Speed of Service
Service speed varied; some customers praised quick service, while others experienced long waits for their orders.
Pricing
Many customers felt that prices were too high for the portion sizes and quality of food received.
- FWFrank WolfeDec 5, 20254.0I'm just here wondering when a customer gets a poor order, snaps a photo showing how they were underserved, that the reply back is we will do better next time. The person above was out $11. Money that you now have. I'd gave them a refund and made the transaction whole. They are owed at a minimum $6 that you didn't deliver to them. The answers were strange. I'm ok with food there. I just found responses to complaints was odd.
- LNLisa NeelyOct 18, 20255.0I rarely go inside but go through the drive through often. Always friendly and the food is always hot and tasty.
- JMJosh MullenSep 27, 20255.0Probably the nicest Dairy Queen experience I've ever had. The lady who served our food was so kind and thoughtful!
- IIitzJ3st3rSep 22, 20251.0Bacon was raw, bread was old and stale , onion rings taste like old burnt grease ... would not recommend
- PMpeyton murphySep 15, 20252.0Check the expiration dates. I have food poisoning from your food.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1093 Rombach Ave, Wilmington, OH 45177-1939, USA.
What are the typical operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
The menu features classic soft-serve ice cream, Blizzard® Treats, Grillburger® sandwiches, Chicken Strip Basket, shakes, malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly with booster seats, high chairs, wheelchair accessibility, and restrooms available.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive mobile deals and rewards.
What nearby parks can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby parks such as Denver Park, David R. Williams Memorial Park Splash Pad, J. W. Denver William’s Memorial Park, and Denver-Williams Park to enjoy outdoor activities.
Are there other fast food restaurants near Dairy Queen Grill & Chill?
Yes, nearby fast food options include Wendy's and McDonald's, which are convenient alternatives or options for visiting with friends and family.
What nearby amenities can I find near Dairy Queen Grill & Chill for banking and groceries?
Close by are Fifth Third Bank and LCNB National Bank for financial services, as well as Kroger for groceries and pharmacy needs.