Arby's

3.9
738 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1619 Rombach Ave, Wilmington, OH
45177, United States

Hours

Reviews

3.9
738 reviews
5 stars
307
4 stars
197
3 stars
136
2 stars
45
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and prompt to rude and unhelpful.

Food Quality

While many enjoyed the food, there were consistent complaints about cold items, incorrect orders, and overall food quality.

Speed of Service

The drive-thru service was noted as fast by some, but others experienced long wait times and slow service.

Cleanliness

The cleanliness of the dining area and bathrooms received mixed reviews, with some praising it while others noted issues.
  • RM
    roger Mick
    Nov 21, 2025
    5.0
    Great service the people pride in job
  • HP
    Heather Petersen
    Nov 4, 2025
    4.0
    Hot, fresh good with good service.
  • RH
    Robert Hicks
    Oct 4, 2025
    5.0
    Enjoy eating here
  • CJ
    Caleb Johnson
    Sep 24, 2025
    2.0
    I ordered this arbys through doordash. The experience was less than ideal. Usually its decent but come on. 4 out of our 6 sandwiches were made wrong. 2 double roast beefs were singles. Ingredients not taken off a different sandwich and BOTH fries were missing. The only things right were 2 ham and Swiss sliders and the drinks. Please can we pay attention to orders?
  • PL
    Peninah Latham
    Sep 14, 2025
    2.0
    Me and my boyfriend decided to have Arbys breakfast for the first time today and usually whenever we went for dinner it was always great, the service is amazing but he got the chicken biscuit and when we got home this is what it looked like, no chicken actually on it, it was hard as a rock.