Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor customer service, with instances of rudeness and unprofessional behavior from staff.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru, leading to long wait times.
JG
Jill Gill
Feb 1, 2026
1.0
Very disappointed, Smell like smoke around the store food was cold being very loud need shut this location down customer service suck I’m here all the time never had any potato’s when I come in around 6 I had blonde hair in my fries this location sucks nobody never in the front when I come In they have look for someone or call someone very unreasonable a lady that works here never wants to do her job always look angry customer service could be better
QQ
Queena QueenAH
Jan 13, 2026
5.0
Food was good customer service could've been a little better. But overall it was cool.
JD
Jill Dudash
Jan 9, 2026
1.0
Just went thru and ordered a spicy chicken with cheese and mayo only. Girl confirmed only cheese and mayo. Got home its got lettuce as well and Chicken is the worst piece ever. Also ordered the JBC special and only got one sandwich in the bag. Corrected that before I pulled away. Doesn't any fast food places or workers care anymore about doing it right???