Wendy's

3.4
1208 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
32601 Vine St., Willowick, OH
44095, United States

Hours

Reviews

3.4
1,208 reviews
5 stars
421
4 stars
265
3 stars
195
2 stars
88
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru, with some stating it took over 30 minutes to receive their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
  • JD
    Jill Dudash
    3 days ago
    1.0
    Just went thru and ordered a spicy chicken with cheese and mayo only. Girl confirmed only cheese and mayo. Got home its got lettuce as well and Chicken is the worst piece ever. Also ordered the JBC special and only got one sandwich in the bag. Corrected that before I pulled away. Doesn't any fast food places or workers care anymore about doing it right???
  • JW
    Jordan Workman
    Dec 24, 2025
    5.0
    You already know
  • AH
    Andre Hobson
    Dec 11, 2025
    5.0
    Got the order right ✅️ 😌
  • DS
    David Sizemore
    Nov 12, 2025
    5.0
    Drove through and got hot food from friendly people, in less than ten minutes awesomeness
  • SM
    Stacy Minter
    Nov 7, 2025
    2.0
    Placed a mobile order for drive thru, pulled up to speaker and they told me I had to come in to get it. 😡 There no parking on drive thru side of building and signs posted that I can't make a left turn. So I had to pull out, turn around and come back. They couldn't tell me why I couldn't pickup in drive thru and order wasn't ready

Frequently Asked Questions About Wendy's

Is Vine Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Vine Street?

The drive-thru at Wendy's on Vine Street is open from 6:00 AM to midnight Monday through Thursday, and until 12:30 AM on Friday through Sunday.