Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.
Customer Service
Customer service experiences varied widely; some customers praised friendly staff, while others reported rudeness and unprofessional behavior.
Order Accuracy
Numerous complaints about incorrect orders were noted, with many customers receiving the wrong items or missing components.
Cleanliness
Several reviews mentioned unsanitary conditions and poor hygiene practices among staff, raising concerns about food safety.
JM
Jacob Mason
Nov 14, 2025
1.0
Screwed up my order twice
DS
David Sizemore
Nov 12, 2025
5.0
Drove through and got hot food from friendly people, in less than ten minutes awesomeness
SM
Stacy Minter
Nov 7, 2025
2.0
Placed a mobile order for drive thru, pulled up to speaker and they told me I had to come in to get it. 😡 There no parking on drive thru side of building and signs posted that I can't make a left turn. So I had to pull out, turn around and come back. They couldn't tell me why I couldn't pickup in drive thru and order wasn't ready
NB
Naomi Blankenship
Oct 26, 2025
5.0
Arrr, Wendy’s be a fine port for any landlubber or pirate cravin’ a hearty and speedy meal! The burgers be juicy and flavorful, the fries crisp as a ship’s deck after a fresh scrubbin’, and the crew be friendly, servin’ yer order with a smile faster than a sloop on the wind. Don’t forget the Frostys—they be a sweet treasure to finish yer feast! A reliable spot to fill yer belly on shore leave. Five parrots out of five! 🦜🦜🦜🦜🦜 — From a burger-lovin’ buccaneer who always sails back for more!
RB
Rhonda bolger
Oct 15, 2025
1.0
Just move into the area I love my Wendy's I got home with my Wendy's and my number one combination my French fries we're not cooked all the way my number one was just a plain burger with cheese and dried yes they were very busy I will give them that but come on how do you freaking totally mess up one person's single order there were so many people working there when I looked in the window I'm in the restaurant business and I run the damn front by myself and get things right
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Willowick, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Willowick, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 585-4300.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Vine Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Willowick, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Vine Street?
The drive-thru at Wendy's on Vine Street is open from 6:00 AM to midnight Monday through Thursday, and until 12:30 AM on Friday through Sunday.
Can I order Wendy's delivery near Willowick, OH?
Yes, delivery is available. To check if delivery is offered near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Does Wendy's on Vine Street serve breakfast?
Yes, this Wendy's location serves breakfast which includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Vine Street?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find Wendy's menu pricing for the Vine Street location?
To see menu prices, visit order.wendys.com or use the Wendy's mobile app, select this location, and view the prices for each menu item.
What are the main ways to contact Wendy's Vine Street location for feedback or questions?
You can call the location directly at (440) 585-4300, reach Customer Care via live chat on their Contact page, call 888-624-8140, or fill out their Customer Satisfaction Survey.
Is there a Wendy's app available for ordering?
Yes, you can order using the Wendy's app available on the Apple App Store or via quick links provided.
What other dining options are near Wendy's on Vine Street?
Nearby you can visit Dunkin' for coffee and donuts or Dough Rae Me bakery for desserts and smoothies, great choices before or after your Wendy's visit.
Are there car care services near Wendy's?
Yes, Expert Auto Repair, Finish Line Express Car Wash, and AutoZone are close by, so you can get food at Wendy's while servicing your vehicle nearby.
What other stores or services can I explore near Wendy's on Vine Street?
You can find electronics repair at Lnb TV & Electronic, pet grooming at Fur-Ever-Luv Grooming Salon, and thrift shopping at Vintage Treasures, all within the vicinity.