Brand Certified
McDonald's
3.2(1779 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
31115 Vine St, Willowick, OH
44095, United States
Certified by McDonald's • Feb 22, 2026
(440) 944-6019
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
1,779 reviews
5 stars
493
4 stars
374
3 stars
315
2 stars
189
1 star
408
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Service Speed
Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Several reviews mentioned poor food quality, including cold, old, or improperly cooked items.
Cleanliness Issues
There were multiple mentions of unsanitary conditions in the restaurant, including dirty restrooms and unclean food handling.
- CWChelle W3 days ago4.0Quick breakfast service, attitude if employees us kind if lame.
- LGLaw of G6 days ago2.0Not sure what happened at this location over the past 6 months or so, but the service has taken a nose-dive. Long wait times, not many cars in line and still have numerous cars pulling off to the side waiting for their orders, and only running one speaker at a time.
- SSSue StrauserFeb 13, 20265.0Had the greatest experience and was shown so much kindness even after the spilling of chocolate milk. Food was great even with all my grandsons demands. Will definitely be going back!!
- KFKathryn FrankeFeb 6, 20261.0We got a box of chicken tenders and we did not git them at all we also got a plain quarter pounder and it had onions, mustard, ketchup, and pickles we ordered two fries and only one of them came with our phone. This place was a horrible experience with fine food.
- MSMichael SenkusFeb 3, 20262.0Always get cold unseasoned fries. Takes twice as long as any other location. They refused to give the franchisee information when we had a major issue. Go to the one further up on Lakeshore for a better experience.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 31115 Vine St, Willowick?
McDonald's is open daily from 7:00 AM to 9:00 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru operates from 5:00 AM to midnight on weekdays and Sunday, and until 1:00 AM on Fridays and Saturdays.
What delivery services does McDonald's offer at the Willowick location?
They offer delivery, same-day delivery, no-contact delivery, and curbside pickup.
Can I order McDonald's food online or through an app?
Yes, you can order via McDonald's App available on iOS and Android or through their delivery website.
What payment options does McDonald's in Willowick accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this location has a drive-through service.
What are some nearby fast food options besides McDonald's?
Nearby fast food options include Arby's and Burger King, both restaurants where you can enjoy a variety of meals.
Are there any automotive services near McDonald's at 31115 Vine St?
Yes, nearby automotive services include Yano's Automotive Services, Lake County Brake & Front End Tire Pros, and Family Auto Services, useful if you need car repair or tire services before or after your meal.
Which nearby places offer financial or postal services near McDonald's Willowick?
Nearby you can find Western Union for money transfers, LibertyX Bitcoin ATM for cryptocurrency services, KeyBank for banking needs, and both United States Postal Service and US Post Office for mailing services.
What kind of rewards or special offers does McDonald's provide?
McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. For details, visit their official rewards page.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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