Location.com logo
Brand Certified

Arby's

4.1
(667 reviews)

Business Details

31219 Vine St, Willowick, OH
44095, United States
(440) 944-7717

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
31219 Vine St, Willowick, OH
44095, United States

Hours

Reviews

4.1
667 reviews
5 stars
327
4 stars
181
3 stars
79
2 stars
34
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy, long wait times, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Positive Staff Interactions

Several reviews highlighted friendly and helpful staff members, contributing to a pleasant dining experience.

Inconsistency

Many customers noted inconsistency in food preparation and service, leading to dissatisfaction with their overall experience.
  • CB
    Crystal Brubaker
    5 days ago
    5.0
    Fish sandwich was very good.
  • BT
    Bobby Tolleer
    Feb 12, 2026
    1.0
    What's the purpose of doing online pick up when you dont have the order ready and you take care of all the in line customers first?
  • JF
    Jennifer Frisby
    Feb 1, 2026
    1.0
    We went through the drive thru and ordered 3 of the $7.99 box meals and a regular roast beef sandwich. I had to go in and ask for a bag for each dinner box. I have no idea why a fast food place doesn't automatically bag what you get. There were no napkins either! Thank God the cashier was polite enough to give me 3 individual bags! Hopefully Arby's will take my suggestion into consideration and start bagging everything you order in the drive thru and also put napkins in there too! 🙄
  • VS
    Victoria Slade
    Jan 28, 2026
    4.0
    I like Arby's food so that's a given. The service was quick and efficient. The crew member could give me info on meals and what's on the sandwich I asked about. Pleasant experience. Do recommend! 😊
  • LS
    Lisa Starks
    Jan 9, 2026
    2.0
    I ordered roast beef and I received chicken fast food places dont listen to the customer

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others