Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported problems with order accuracy, long wait times, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff members, contributing to a pleasant dining experience.
Inconsistency
Many customers noted inconsistency in food preparation and service, leading to dissatisfaction with their overall experience.
CB
Crystal Brubaker
5 days ago
5.0
Fish sandwich was very good.
BT
Bobby Tolleer
Feb 12, 2026
1.0
What's the purpose of doing online pick up when you dont have the order ready and you take care of all the in line customers first?
JF
Jennifer Frisby
Feb 1, 2026
1.0
We went through the drive thru and ordered 3 of the $7.99 box meals and a regular roast beef sandwich. I had to go in and ask for a bag for each dinner box. I have no idea why a fast food place doesn't automatically bag what you get. There were no napkins either! Thank God the cashier was polite enough to give me 3 individual bags! Hopefully Arby's will take my suggestion into consideration and start bagging everything you order in the drive thru and also put napkins in there too! 🙄
VS
Victoria Slade
Jan 28, 2026
4.0
I like Arby's food so that's a given. The service was quick and efficient. The crew member could give me info on meals and what's on the sandwich I asked about. Pleasant experience. Do recommend! 😊
LS
Lisa Starks
Jan 9, 2026
2.0
I ordered roast beef and I received chicken fast food places dont listen to the customer